Medical Office Supervisor - Orthopedic Surgery Clinic

Henry Ford Health System; Detroit (MI); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in healthcare is seeking a Medical Office Supervisor for its Orthopedic Surgery Clinic. This role involves overseeing daily operations, enhancing customer relations, and leading a dedicated team. The ideal candidate will possess strong leadership and communication skills, along with a solid background in healthcare practices. Join a forward-thinking organization committed to excellence and innovation in patient care, where your contributions will make a significant impact on the health journey of countless individuals across Michigan.

Benefits

Competitive Health Plans

Dental Coverage

Eye Coverage

Tuition Assistance

Family Benefits

Discounts

Qualifications

• 5-7 years of experience in a physician’s office demonstrating leadership.
• Strong verbal and written communication skills are essential.

Responsibilities

• Supervise office staff and oversee training and orientation.
• Implement quality assurance initiatives and monitor outcomes.

Skills

Leadership

Communication Skills

Interpersonal Skills

Attention to Detail

Project Management

Education

Associates Degree

60 Credit Hours

Tools

Computer Systems

Office Software

Job description

Medical Office Supervisor - Orthopedic Surgery Clinic

Reporting to the Group Practice Director/Manager with oversight from the Department of Business Office and Nursing Leadership, this role is responsible for the day-to-day office practice operations at HFHS Medical Centers. Provides services necessary to enhance customer relations by responding to patients' needs. Supervises office staff and oversees orientation and training. Implements new quality assurance initiatives and monitors outcomes to maintain/sustain improvement. Responsible for operationalizing strategic initiatives to support Medical Group Strategy.

Education/Experience Required: Associates Degree or a minimum of 60 credit hours at an accredited institution is required. Approximately five to seven years of progressively responsible work experience in a physician’s office to demonstrate leadership abilities necessary to coordinate activities and staff within a medical office. Strong communication skills, both verbal and written, and interpersonal skills are necessary to instruct and communicate with a wide variety of individuals. Working knowledge of computer systems, software programs, and office equipment. Familiarity with recent healthcare trends and government regulations. Ability to maintain confidentiality of sensitive patient and practice information. Capable of managing multiple projects with attention to detail. Physical requirements include frequent standing, walking, sitting, with occasional bending, stooping, and stretching. Full range of body motion required.

Additional Information:

• Organization: Henry Ford Macomb Hospital
• Department: Orthopedic Surgery Clinic
• Shift: Day Job
• Union Code: Not Applicable

This posting outlines major duties, responsibilities, and authorities of this job. It is not an exhaustive list, and incumbents may be asked to perform additional job-related duties beyond those described.

Overview

Henry Ford Health partners with millions of people on their health journey across Michigan and around the world. We offer a comprehensive continuum of services, including primary and preventive care, complex and specialty care, health insurance, home health, virtual care, pharmacy, eye care, and retail health services. Former Ascension southeast Michigan and Flint regions are now part of our team, with care available in 13 hospitals and numerous ambulatory locations. Based in Detroit, Henry Ford is a leading academic medical center committed to innovation and excellence. Learn more at henryford.com/careers.

We prioritize the health and well-being of our team members by offering support across physical, emotional, social, financial, and spiritual domains. Our Total Rewards program includes competitive health plans, dental and eye coverage, tuition assistance, family benefits, discounts, and more. Contingent employees are not eligible for benefits.

Equal Employment Opportunity / Affirmative Action: Henry Ford Health is committed to fair treatment and equal opportunity for all individuals, regardless of race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, or genetic information, in accordance with applicable laws.

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