Medical Office Supervisor - Orthopedic Surgery Clinic

Henry Ford Health System; Clinton Charter Township (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking an Office Practice Manager to lead day-to-day operations at a prominent medical center. This pivotal role involves enhancing customer relations, supervising staff, and implementing strategic initiatives to support the medical group's goals. The ideal candidate will possess strong leadership and communication skills, along with a keen understanding of healthcare trends. Join a dynamic team dedicated to providing exceptional patient care and operational excellence in a supportive environment.

Qualifications

• 5-7 years of experience in a physician's office with leadership responsibilities.
• Strong verbal and written communication skills for diverse interactions.

Responsibilities

• Oversee day-to-day operations of the office and manage staff.
• Implement quality assurance initiatives and monitor outcomes.

Skills

Leadership

Communication Skills

Interpersonal Skills

Project Management

Knowledge of Healthcare Trends

Education

Associates Degree

Tools

Office Software

Computer Systems

Job description

Job Title: Office Practice Manager

Reporting to the Group Practice Director/Manager, with oversight from the Department of Business Office and Nursing Leadership, the Office Practice Manager is responsible for the day-to-day operations of the office at HFHS Medical Centers. This role involves providing services to enhance customer relations by responding to patients' needs, supervising office staff, and overseeing orientation and training. The manager implements new quality assurance initiatives and monitors outcomes to sustain improvements. Additionally, they are responsible for operationalizing strategic initiatives to support the Medical Group Strategy.

Education and Experience Requirements:

• Associates Degree or a minimum of 60 credit hours from an accredited institution.
• Approximately five to seven years of progressively responsible experience in a physician's office, demonstrating leadership abilities necessary to coordinate activities and staff within a medical office.
• Strong communication skills (verbal and written) and interpersonal skills to instruct and communicate effectively with diverse individuals.
• Working knowledge of computer systems, software programs, and office equipment.
• Knowledge of current healthcare trends and government regulations.
• Ability to maintain confidentiality of sensitive patient and practice information.
• Ability to manage multiple projects with attention to detail.
• Physical ability to stand, walk, sit, and perform occasional bending, stooping, and stretching, with a full range of body motion.

Additional Information:

• Organization: Henry Ford Macomb Hospital
• Department: Orthopedic Surgery Clinic
• Shift: Day Job
• Union Code: Not Applicable