Medical Office Supervisor - Hematology/Oncology (Lancaster)

Penn State Health; Lancaster (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Wellness Programs

Fitness Discounts

Paid Time Off

Retirement Plan

Tuition Reimbursement

Employee Recognition

Job summary

Penn State Health is seeking a Medical Office Supervisor for the Lancaster Hematology Oncology Care site. The role oversees clerical staff, manages office operations, cash handling, scheduling, and patient experience.

The supervisor ensures adherence to policies and fosters staff engagement. Responsibilities include supporting the Manager and Medical Director in implementing initiatives and driving quality improvements across the practice.

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of team function within the organization.

Responsibilities

• Direct supervision of practice site clerical staff and management of clerical operations.
• Oversee office supplies, schedules, registration quality, and cash handling.
• Ensure patient satisfaction through clerical staff performance and engagement.
• Support performance of staff meetings with scenario discussions.
• Assist Manager and Medical Director with institutional initiatives and quality improvements.

Skills

Team coordination

Supervisory experience

Education

High School Diploma or equivalent

Job description

Penn State Health is seeking a Medical Office Supervisor for the Lancaster Hematology Oncology Care site. The role oversees clerical staff, manages office operations, cash handling, scheduling, and patient experience.

The supervisor ensures adherence to policies and fosters staff engagement. Responsibilities include supporting the Manager and Medical Director in implementing initiatives and driving quality improvements across the practice.