Medical Office Specialist: Front Desk, Scheduling & Billing

HCA Healthcare; Idaho Falls (ID); On-site; USD 22,000 - 32,000; Full time

Job summary

East Falls GME, part of HCA Healthcare, is seeking a Medical Office Specialist for our Idaho Falls practice. This full-time role offers daytime hours, Monday through Friday, with a focus on delivering efficient, patient-centered clerical support.

You will manage reception, scheduling, registrations, insurance verification, and basic billing tasks while maintaining a courteous, professional environment aligned with our mission. EHR experience is highly valued.

Qualifications

• One to three years of experience in a medical office setting is preferred.
• Experience using an EHR system is highly preferred.
• Experience in a specific medical specialty is preferred.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

Skills

Medical office experience

Education

High School Diploma or GED

Tools

EHR system proficiency

Job description

East Falls GME, part of HCA Healthcare, is seeking a Medical Office Specialist for our Idaho Falls practice. This full-time role offers daytime hours, Monday through Friday, with a focus on delivering efficient, patient-centered clerical support.

You will manage reception, scheduling, registrations, insurance verification, and basic billing tasks while maintaining a courteous, professional environment aligned with our mission. EHR experience is highly valued.