Medical Office Specialist - Dermatology

Baton Rouge General Medical Center; Baton Rouge (LA); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

Paid time off

Flexible positions

Fit! program

Resumo da oferta

Baton Rouge General Medical Center is seeking a detail‑oriented front desk professional to support patient flow in a clinic setting. You will greet visitors, schedule appointments, manage charts, and assist billing operations to ensure accurate claims and timely payments.

Ideal candidates have 1 year of medical front desk experience, knowledge of HIPAA, and strong data entry and typing skills. This role offers a comprehensive benefits package and a supportive team environment.

Qualificações

• High school diploma preferred; vocational training encouraged.
• 1 year front desk experience in a medical office.
• Familiarity with HIPAA and healthcare safety protocols.
• Epic applications experience is a plus.

Responsabilidades

• Greet visitors, answer calls, and schedule appointments.
• Coordinate transportation and communicate patient requirements.
• Manage patient charts and charges; maintain files and documentation.
• Support billing: identify info, submit insurance claims, update accounts.
• Review billing discrepancies and rebill as needed; maintain records.
• Prepare daily reports and monitor account statuses for timely billing.
• Collaborate with medical records and admin teams to keep patient info up to date.
• Perform other related tasks as assigned.

Conhecimentos

Customer-focused

Detail-oriented

Scheduling

Billing

Typing 45 wpm

Data entry

Ten-key by touch

HIPAA familiarity

Epic applications

Formação académica

High school diploma preferred

Ferramentas

Clinic computer system

Descrição da oferta de emprego

• Do you thrive in a fast-paced environment and love helping others stay organized and on track?

• Do you thrive in a fast-paced environment and love helping others stay organized and on track?

What We're Looking For:

• Friendly, courteous, and customer-focused with a team-oriented mindset
• Strong attention to detail with the ability to manage scheduling and billing accurately
• Prior experience with billing, scheduling, and general office duties in a clinic setting
• High school diploma preferred; post-high school vocational or specialized training encouraged
• Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch
• Familiarity with HIPAA and healthcare safety protocols

Why You'll Love Working With Us:

At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

• A comprehensive benefits program for you and your family
• Professional development and support
• Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program
• We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state

Check out our employee perks here!

What You Will Do:

Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow.

• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system
• Coordinate transportation needs and communicate special patient requirements with appropriate staff
• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials
• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates
• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up
• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information
• Perform other related tasks as assigned

What Sets BRG Apart:

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.

With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

Requirements

• At least 1 year of previous front desk experience in a medical office setting.
• Medical terminology.
• Insurance knowledge.
• Excellent time management skills.
• Excellent customer service experience.
• Epic applications.