Medical Office Assistant

Healthier Mississippi People; Ridgeland (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

Healthier Mississippi People is seeking an Medical Office Assistant to support physicians in ambulatory practice. The role involves clerical, billing and general medical office duties, ensuring smooth clinic operations and accurate patient information handling.

Responsibilities include greeting patients, scheduling, updating records, and assisting with basic clinical tasks as needed, while adhering to HIPPA and safety guidelines.

Qualifications

• High school diploma or GED required with formal medical office training.
• Two years of healthcare setting experience preferred.
• Certifications in medical assisting or related training are advantageous.

Responsibilities

• Answer phones, greet patients, and manage medical records and demographics.
• Schedule appointments and handle billing and bookkeeping tasks.
• Assist with patient histories, examinations, and accompanying staff as needed.
• Educate patients on medical issues within guidelines; assist with coding/billing.
• Maintain exam rooms and stock supplies; ensure safety and infection control.

Skills

Medical office procedures

Telephone skills

Customer service

Multitasking

Typing 35 wpm

Microsoft Word

Interpersonal skills

Verbal & written communication

Basic accounting principles

Education

High School Diploma / GED

Medical office assistant training

Certified Medical Assistant / EMT / LPN (optional)

Tools

Microsoft Word

Job description

Job Summary

To assist physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. To work in support of clinic operations performing medical office, billing and clinical duties as may be required in a specific clinic.

Knowledge, Skills & Abilities

• Knowledge of general medical office procedures
• Good telephone skills
• Excellent customer service skills
• Must be able to multi-task
• Ability to type 35 wpm
• Ability to demonstrate knowledge of Microsoft Word
• Interpersonal skills to interact with patients and staff
• Verbal and written communication skills
• General understanding and application of basic accounting principles

Responsibilities

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines. Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic. Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, verifying demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Practices safety, environmental, and infection control methods. Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Requirements

• Education & Experience: High School Diploma/GED required and completion of a formal medical office assistant or equivalent training program, such as but not limited to: Certified Medical Assistant, Emergency Medical Technician, or Licensed Practical Nurse with no clinic experience or, High School Diploma/GED required and two (2) years experience in a healthcare setting.
• Certifications, Licenses or Registration Required: N/A
• Physical and Environmental Demands: Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.