Medical Office Specialist

University of Illinois Chicago; Peoria (IL); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid time off

Tuition waivers

Descripción de la vacante

University of Illinois College of Medicine Peoria (UICOMP) is seeking a Medical Office Specialist for the Psychiatry and Behavioral Medicine outpatient clinic in Peoria, IL. The role provides non-medical patient support, administrative assistance, and monitors clinical billing in a busy on-site setting.

The position requires two years of related experience or equivalent education, Illinois residency within 180 days, and no work sponsorship is available.

Formación

• Two years (or equivalent) of related work experience or education as described in the minimum qualifications.
• Illinois residency required within 180 days of employment.
• Sponsorship for work authorization is not available for this position.

Responsabilidades

• Provide patients with complex non-medical assistance and departmental support for the Psychiatry and Psychology Outpatient Clinic.
• Monitor and assist with clinical billing across the department.
• Manage front desk operations, check-in, and patient communications; support workflow improvements in the front office.
• Interact with patients, residents, and providers to ensure smooth daily operations and accurate record keeping.

Educación

Medical/para-medical coursework; business coursework

Descripción del empleo

Hiring Department: Psychiatry & Behavioral Medicine

Location: Peoria, IL USA

Requisition ID: 1043612

FTE: 1

Work Schedule: M - F, 8:30 a.m. - 5:00 p.m.

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Salary Range (commensurate with experience): $22.11 - $23.46

Please note that this position is not remote and is onsite in Peoria, IL.

About UICOMP The University of Illinois College of Medicine Peoria (UICOMP) educates 244 medical students and nearly 300 physician residents annually. It is one of four campuses that make up the nation's largest public medical school. The Peoria campus is known among students for its small class sizes, rigorous curriculum and hands-on clerkships; to residents and fellows for the strong academic setting, large referral base and exceptional facilities; and by physicians seeking the ideal combination of teaching and practicing medicine in a research-based university setting. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary The Medical Office Specialist provides patients with complex non-medical assistance and detailed departmental support for the University of Illinois Psychiatry and Psychology Outpatient Clinic in the Department of Psychiatry and Behavioral Medicine, University of Illinois College of Medicine Peoria. This position monitors all departmental clinical billing. Setting priorities and independent judgment are exercised in daily activities. The position works under general supervision of the BAA.

Duties & Responsibilities

• Maintain overview of reception flow.

Suggest and implement work flow improvements in front office operations, check in and enter patients in the electronic medical records system, receive payments from patients and write receipts for services, close out and reconcile the daily cash drawer, monitor clinic schedules and their system entry, serve as information source to patients and residents, and orient new front office employees as necessary.

• Accept, screen, and process Outpatient Clinic phone calls; manage and follow-up with clinic referrals; schedule appointments for therapy patients; process patient appointments, cancellations, and no shows; and complete reminder calls.
• Coordinate clinic and inpatient service billing while adhering to departmental practices, process medical records requests; keyboard and mail patient communications and documents as requested by providers; copy documents as needed; and communicate billing issues to providers. Serve as liaison to medical billing.
• Track and replenish front office supplies and act as liaison for medical records request completion between Carle Health - Methodist and providers. Maintain reception area.
• Perform other related duties and participate in special projects as assigned. Perform duties at lower levels of this series.

Minimum Qualifications

• Any one or any combination totaling two (2) years (24 months), from the categories below:
  • College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
    • 30 semester hours equals one (1) year (12 months)
    • Associate's Degree (60 semester hours) equals eighteen months (18 months)
    • 90 semester hours equals two (2) years (24 months)
• Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.

Illinois Residency is required within 180 days of employment.

Sponsorship for work authorization is not available for this position.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.