Medical Office Specialist

University of Illinois Chicago; Chicago (IL); Presencial; USD 30 000 - 32 000; Tempo integral

Resumo da oferta

The University of Illinois College of Medicine Peoria (UICOMP) seeks a Medical Office Specialist to support the Psychiatry and Behavioral Medicine outpatient clinic in Peoria. You will help patients with non-medical needs and assist with departmental operations.

Responsibilities include managing reception, scheduling, billing coordination, and handling medical records requests. The role is on-site in Peoria, M-F, 8:30 a.m. to 5:00 p.m., with a salary range of $22.11 to $23.46 per hour.

Qualificações

• Two years (24 months) of education/experience in medical/para-medical or related fields.
• Two years of work experience at Medical Office Associate level or similar responsibility.

Responsabilidades

• Oversee front office operations, check-in patients, and enter data in the electronic medical records system.
• Handle clinic phone calls, referrals, appointments, and reminders.
• Coordinate clinic and inpatient billing; manage medical records requests and communications.
• Maintain front office supplies and liaison for medical records between sites.
• Perform other duties and participate in special projects.

Formação académica

Medical/para-medical coursework

Descrição da oferta de emprego

Medical Office Specialist

Hiring Department: Psychiatry & Behavioral Medicine

Location: Peoria, IL USA

Requisition ID: 1043612

FTE: 1

Work Schedule: M - F, 8:30 a.m. - 5:00 p.m.

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Salary Range (commensurate with experience): $22.11 - $23.46

Please note that this position is not remote and is onsite in Peoria, IL.

About UICOMP

The University of Illinois College of Medicine Peoria (UICOMP) educates 244 medical students and nearly 300 physician residents annually. It is one of four campuses that make up the nation’s largest public medical school. The Peoria campus is known among students for its small class sizes, rigorous curriculum and hands-on clerkships; to residents and fellows for the strong academic setting, large referral base and exceptional facilities; and by physicians seeking the ideal combination of teaching and practicing medicine in a research-based university setting.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

The Medical Office Specialist provides patients with complex non-medical assistance and detailed departmental support for the University of Illinois Psychiatry and Psychology Outpatient Clinic in the Department of Psychiatry and Behavioral Medicine, University of Illinois College of Medicine Peoria. This position monitors all departmental clinical billing. Setting priorities and independent judgment are exercised in daily activities. The position works under general supervision of the BAA.

Duties & Responsibilities

• Maintain overview of reception flow. Suggest and implement work flow improvements in front office operations, check in and enter patients in the electronic medical records system, receive payments from patients and write receipts for services, close out and reconcile the daily cash drawer, monitor clinic schedules and their system entry, serve as information source to patients and residents, and orient new front office employees as necessary.
• Accept, screen, and process Outpatient Clinic phone calls; manage and follow-up with clinic referrals; schedule appointments for therapy patients; process patient appointments, cancellations, and no shows; and complete reminder calls.
• Coordinate clinic and inpatient service billing while adhering to departmental practices, process medical records requests; keyboard and mail patient communications and documents as requested by providers; copy documents as needed; and communicate billing issues to providers. Serve as liaison to medical billing.
• Track and replenish front office supplies and act as liaison for medical records request completion between Carle Health - Methodist and providers. Maintain reception area.
• Perform other related duties and participate in special projects as assigned. Perform duties at lower levels of this series.

Minimum Qualifications

1. Any one or any combination totaling two (2) years (24 months), from the categories below:
   1. College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
   2. Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.