Medical Office Assistant - UI Health, Patient Logistics

University of Illinois Chicago; Chicago (IL); On-site; USD 36,000 - 56,000; Full time

Job summary

University of Illinois Chicago, UI Health, is hiring a Medical Office Assistant for Patient Logistics in Chicago, IL. The role supports registration, insurance verification, payments, and general patient services on-site. This position emphasizes accurate data entry, strong customer service, and adherence to IDPH standards.

Two positions available, rotating days, full-time, on-site work. Beneficiary package includes health, dental, vision, life insurance and retirement options. FTE 1.0.

Qualifications

• High School diploma or equivalent.

Responsibilities

• Performs hospital reception duties, including greeting and proper identification of patients.
• Checks in patients; collects patient identification and insurance cards.
• Verifies/updates patient’s demographic and insurance information.
• Receives and processes patient payments for medical services.
• Completes patient forms for signature (HealthCare Consent form, verification form and financial forms).
• Performs data entry of patient demographic and insurance information into the electronic health record (EHR).
• Operates office equipment such as copiers, fax machines and scanners.
• Communicates routine information to the patient.
• Completes Electronic Health Record Super User Training.
• Completes/updates registration errors in the EHR - Patient Level, Claim Edit and Charge Review Work Queues.
• Acts as a resource to new hires.
• Maintains clean office space and waiting room area to meet IDPH standards.
• Performs other related duties as assigned.
• Participate in special projects as assigned.

Education

High School diploma or equivalent

Job description

Medical Office Assistant - UI Health, Patient Logistics

Medical Office Assistant - UI Health, Patient Logistics

Hiring Department: Patient Logistics

Location: Chicago, IL USA

Requisition ID: 1042721

FTE: 1

Work Schedule: Rotating

Shift: Days

# of Positions: 2

Workplace Type: On-Site

Pay Range: The previously determined pay range for this position is $26.47 - 40.90 / Hourly Wage. Pay is competitive and commensurate with qualifications and experience, while also considering internal equity.

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The incumbent reports to the HealthCare Administrator of Admitting who reports to the Director of Revenue Cycle- Admitting, who reports to Associate Chief Financial Officer. Under general supervision, performs routine medical office functions, including registration and insurance verification, information services, patient payments, and assistance with performance improvement activities

Duties & Responsibilities:

• Performs hospital reception duties, including the greeting and proper identification of patients.
• Checks in patients; collects patient identification and insurance cards.
• Verifies/updates patient's demographic and insurance information
• Receives and Processes Patient Payments for Medical Services
• Completes patient forms for signature (HealthCare Consent form, verification form and financial forms
• Performs data entry of patient demographic and insurance information into the electronic health record (EHR) ensuring accuracy of data entered.
• Operates office equipment such as copiers, fax machines and scanners.
• Communicates routine information to the patient
• Complete Electronic Health Record Super User Training
• Complete/update registration errors in the Electronic Health Record - Patient Level, Claim Edit and Charge Review Work Queues
• Act as a Resource and knowledge share to new hires
• Maintains clean office space and waiting room area conditions to meet IDPH work environment standards.
• Performs other related duties as assigned
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:

1. High School diploma or equivalent.

Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.