Medical Office & Scheduling Specialist

Oaklawn Hospital; Marshall (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Marshall Primary Care is seeking a Department Assistant to provide administrative support in a busy medical office. The role focuses on handling calls, scheduling, patient check-in, and EMR preparation to enable clinicians to concentrate on patient care.

The position requires strong communication, multitasking, and data-management skills, with experience in emails, calendars, documents, and spreadsheets. A friendly, professional demeanor is essential in a fast-paced environment.

Qualifications

• 18 years of age.
• Associate's degree preferred; strong communication skills.
• Ability to multitask in a busy medical office.
• Experience with data extraction from multiple information systems.
• Proficiency in email, calendar, word processing, and spreadsheets.

Responsibilities

• Answer calls and route to proper destination.
• Greet and check in patients; assist with registration and scheduling.
• Process incoming mail and faxes; prepare EMR by scanning documents.
• Inventory orders and maintain supplies.
• Verify patient information and insurance eligibility.
• Collect copays and outstanding balances.
• Coordinate scheduling of referrals and imaging.

Skills

Telephone skills

Written communication

Interpersonal skills

Multitasking

Analytical skills

Problem solving

Data extraction

Software proficiency

Independent work

Education

Associate's degree or equivalent

Tools

Email

Electronic calendar

Word processing

Spreadsheets

Job description

Marshall Primary Care is seeking a Department Assistant to provide administrative support in a busy medical office. The role focuses on handling calls, scheduling, patient check-in, and EMR preparation to enable clinicians to concentrate on patient care.

The position requires strong communication, multitasking, and data-management skills, with experience in emails, calendars, documents, and spreadsheets. A friendly, professional demeanor is essential in a fast-paced environment.