Medical Office Scheduler - Fast-Paced & Patient-Focused

Montage Health; Monterey (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Montage Health is seeking a Scheduler to manage physician office scheduling, referrals, and related administrative tasks. You will support coworkers and physicians, coordinate in-office and outpatient appointments, and handle authorizations and eligibility checks with care for patient confidentiality.

The role emphasizes teamwork, attention to detail, and strong communication skills in a fast-paced environment. On-site position with standard hospital office hours.

Qualifications

• 1–2 years in administrative, office, hospitality, customer service, or medical office experience or training.
• Familiarity with CPT and ICD-10 codes and medical insurance process is beneficial.
• HIPAA knowledge is preferred but not required.

Responsibilities

• Schedule all in-office appointments including New Patient, post-op and pre-op visits.
• Provide back-up coverage to coworkers and physicians.
• Obtain authorizations and verify insurance eligibility and pre-certifications.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Attention to detail

Typing 60 wpm

HIPAA knowledge

Education

High school diploma / GED

Two-year college degree preferred

Tools

EMR systems

Microsoft Office

Job description

Montage Health is seeking a Scheduler to manage physician office scheduling, referrals, and related administrative tasks. You will support coworkers and physicians, coordinate in-office and outpatient appointments, and handle authorizations and eligibility checks with care for patient confidentiality.

The role emphasizes teamwork, attention to detail, and strong communication skills in a fast-paced environment. On-site position with standard hospital office hours.