Medical Office Representative

Baycare; Tampa (FL); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Paid Time Off

Tuition Reimbursement

Performance Bonus

Training & Mentorship

Community Discounts

Team environment

Job summary

BayCare Medical Group in Tampa, FL is seeking a Medical Office Representative to support front desk operations within a busy physician practice. You will handle patient check-in/check-out, collect payments, schedule consultations, and maintain accurate patient records to ensure a smooth patient experience.

Ideal candidates have a high school diploma or GED and at least six months of healthcare or customer service experience.

Qualifications

• High School Diploma or GED is required.
• Six months of healthcare experience is required, or six months of customer service experience.

Responsibilities

• Perform patient check-in and check-out processes
• Collect payments and support revenue cycle activities
• Schedule appointments, procedures, and surgeries
• Handle patient inquiries and resolve scheduling concerns
• Enter orders and maintain accurate patient information
• Use various computer systems to manage schedules and patient records
• Coordinate patient communications and appointment needs
• Support office workflow with administrative duties
• Maintain documentation and data entry accuracy
• Perform other duties as assigned

Skills

Healthcare experience

Customer service

Education

High School Diploma or GED

Job description

Tampa:St Josephs | Physician Practice - Med Office | Full Time

Description

Join BayCare as a Medical Office Representative

About BayCare

Where Expertise Meets Compassionate Care!

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Role Overview

As a Medical Office Representative, you will support front desk operations within a busy physician practice by performing duties related to revenue cycle operations, patient scheduling, registration, and administrative support. This role is essential to providing an exceptional patient experience while ensuring efficient office operations.

Key responsibilities include:

• Performing patient check-in and check-out processes
• Collecting payments and supporting revenue cycle activities
• Scheduling appointments, procedures, and surgeries
• Handling patient inquiries and resolving scheduling concerns
• Entering orders and maintaining accurate patient information
• Utilizing various computer programs to manage schedules and patient records
• Coordinating patient communications and appointment needs
• Supporting office workflow through administrative and clerical duties
• Maintaining accurate documentation and data entry
• Performing other duties as assigned

Qualifications

Education

Required:

• High School Diploma or equivalent (GED)

Experience

Required:

• Six (6) months of Healthcare experience OR
• Six (6) months of Customer Service experience

What We Offer

Unlock Your Career Potential: Join Our Medical Group Team and Enjoy Our Outstanding Benefits!

• Medical Benefits (Health, Dental, Vision)
• 401(k) Match and Additional Yearly Contributions
• Paid Time Off
• Tuition Reimbursement
• Yearly Performance Appraisal and Team Award Bonus
• Extensive Training and Mentorship Along with Amazing Career Growth Opportunities
• Community Discounts and More
• And the chance to be part of an amazing team and a great place to work!

Take the Next Step

Unlock your career potential and join a high-performing team dedicated to supporting exceptional patient care across the BayCare Medical Group.

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.