Medical Office Representative

AdventHealth

Littleton (CO)

Vor Ort

USD 28.000 - 44.000

Vollzeit

vor 19 Stunden

Sei unter den ersten Bewerbenden

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Parental Leave

Retirement Plan (403-B)

Career Development

Whole Person Well-being Resources

Mental Health Resources

Pet Benefits

Zusammenfassung

AdventHealth in Littleton, Colorado is hiring for a Guest Services/Patient Access role. You will welcome patients, collect and verify demographics and insurance data, register for services, and support the financial aspects of care with accuracy and empathy.

You will collaborate with clinical and support teams to ensure smooth check-in, timely discharge, and positive patient experiences while promoting the safety and integrity of information and processes.

Qualifikationen

Associate and/or higher-level education or completed coursework in health services administration or related medical/business field.
High School Grad or Equiv required.
Associate's Degree in Health Services Administration or related field preferred.
1+ year customer services and medical office experience preferred.
Prior collections experience preferred.
Certified Healthcare Access Associate (CHAA) preferred.

Aufgaben

Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information.
Registers patients for services, ensures accuracy, and processes forms into appropriate systems.
Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.
Provides timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partners’ registration needs.
Promotes a safe work environment. Provides education to patients regarding test locations, patient portal use, and follow-up actions.
Requests co-pays and/or outstanding balance at the time of check-in respectfully but firmly.

Kenntnisse

Patient registration

Customer service

Medical terminology

Billing inquiries

Ausbildung

Associate degree in Health Services Administration or related field

High School Diploma or equivalent

Jobbeschreibung

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

7700 S BROADWAY

City

LITTLETON

State

Colorado

Postal Code

80122

Job Description

Answers incoming phone calls, responds to inquiries, and directs calls appropriately. Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems. Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement. Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs. Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences. Provides timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partners’ registration needs. Performs specialty services and duties as requested to ensure the smooth operation of the Guest Services departments. Promotes a safe work environment. Communicates patients’ status to appropriate team members and keeps patients apprised to maintain effective operational flow. Provides education to patients regarding test locations, patient portal use, and follow-up (non-clinical) actions. Requests co-pays and/or outstanding balance at the time of check-in respectfully but firmly. Other duties as assigned.

Knowledge, Skills, and Abilities

Education

Associate and/or higher-level education or completed coursework in health services administration or other related medical or business field. [Preferred]
High School Grad or Equiv [Required]

Field Of Study

High School Grad or Equivalent Required
Associate's Degree in Health Services Administration or other related medical or business field Preferred

Work Experience

1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection. [Preferred]
Prior collections experience. [Preferred]

Licenses and Certifications

Certified Healthcare Access Associate (CHAA) [Preferred]

Physical Requirements

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$19.77 - $31.63

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Hol dir deinen kostenlosen, vertraulichen Lebenslauf-Check.

oder ziehe deine Datei hierhin.