Medical Office Representative Float

AdventHealth; Greenwood Village (CO); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Greenwood Village, Colorado, seeks a full-time Medical Front Office professional to welcome patients, verify and enter demographics and insurance, and manage billing workflows.

The role supports patient access and education, communicates status to the care team, and assists in collecting co-pays with professional discretion.

Qualifications

• High School diploma or equivalent (required).
• 1+ year of medical front office experience preferred.
• Basic Life Support (BLS) certification preferred.

Responsibilities

• Welcomes patients, updates, verifies, and enters patient information including insurance, billing, and demographics; scans forms.
• Maintains operational flow by communicating patient status to team members and keeping patients informed.
• Communicates with patients by phone and in person to meet needs promptly.
• Provides education to patients regarding test locations, patient portal use, and follow-up non-clinical actions.
• Requests co-pays and/or outstanding balances at check-in respectfully but firmly.

Skills

English communication

Customer service

Interpersonal skills

File management

Cash collection

Education

High School diploma or equivalent

Tools

Copier

Fax

Scanner

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

6061 S Willow Dr

City

Greenwood Village

State

Colorado

Postal Code

80111

Job Description

• Welcomes patients appropriately, accurately updates, verifies, and enters patient information including insurance, billing, and demographics, and processes/scans all forms into appropriate systems.
• Maintains effective operational flow by communicating patients’ status to appropriate team members and keeping patients apprised.
• Communicates in a cordial, professional manner with patients via phone and in person to meet their needs as soon as possible.
• Provides education to patients regarding test locations, patient portal use, and follow-up non-clinical actions.
• Requests co-pays and/or outstanding balances at the time of check-in respectfully but firmly.

Knowledge, Skills, and Abilities

• Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively to carry out job requirements. [Required]
• Ability to operate a computer, copier, fax, and scanner. [Required]
• Ability to establish and maintain effective working relationships with patients, employees, and others. [Required]
• Ability to sort and file materials correctly by alphabetic or numeric systems. [Required]
• Ability to request and collect co-pays and outstanding balances. [Required]

Education

• High School Grad or Equiv [Required]

Field of Study

• or equivalent

Work Experience

• 1+ medical front office experience [Preferred]

Additional Information

• N/A

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements

• Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$19.77 - $31.63

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.