Medical Office Rep - Neurology

BayCare Health System; Clearwater (FL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match

Yearly performance bonuses

Job summary

BayCare Health System is seeking a Medical Office Rep to join our Neurology physician practice in Clearwater. You will greet patients, collect information, schedule appointments, answer inquiries, and support the healthcare team in a fast-paced outpatient setting.

The role emphasizes accurate data capture, patient service excellence, and collaboration with clinicians and billing staff. High School diploma required; healthcare or customer service experience preferred; full-time, Monday–Friday

Qualifications

• Greet and sign in patients; obtain patient information.
• Schedule patient appointments and assist with inquiries.
• Assist with billing questions and collecting payments.

Responsibilities

• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Copies medical records

Skills

Patient greeting

Appointment scheduling

Billing inquiries

Cash handling

Documentation accuracy

Education

High School Diploma or GED

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details:

• Location: Morton Plant Neurology - Clearwater, FL

• Status: Full Time (non-exempt)

• Shift: Monday - Friday; 8:00AM - 5:00PM (May Vary)

• Weekend Work: None

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)

• Paid time off

• Tuition reimbursement

• 401k match and additional yearly contribution

• Yearly performance appraisals and team award bonus

• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep is responsible for:

• Supports the physician's office health care team

• Greets and signs in patients

• Obtains patient information

• Schedules patient appointments

• Assists with patient inquiries

• May arrange for other procedures

• Laboratory and consultations with referral doctors

• Collects and posts payments

• Assists patients with billing questions

• Ensures completeness of encounter form prior to patient checkout

• Sorts and distributes mail

• Copies medical records

Required Education:

• High School or Equivalent

Experience:

• Required 6 months of healthcare

• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled

Position Medical Office Rep - Neurology

Location Clearwater:Morton Plant | Physician Practice - Med Office | Full Time