Medical Office Receptionist / Float / Full-Time / Days

Wood County Hospital; Bowling Green (OH); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Health plans

Dental coverage

Vision plans

Competitive wages

Flexible spending

Life insurance

Disability plans

Pension plan

Vacation time

Tuition reimbursement

Job summary

Wood County Hospital in Bowling Green, OH is seeking a Medical Office Receptionist / Float for a full-time daytime schedule. You will greet patients, answer phones, schedule appointments, and support daily operations to ensure a positive patient experience.

Responsibilities emphasize accurate registration in the electronic health record, maintaining confidentiality, and coordinating with departments while upholding hospital policies and a culture of safety.

Qualifications

• High school education or GED required.
• Excellent communication and organizational skills.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies.
• Accurately complete patient scheduling/registration in electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.
• Prepare, prevent, protect and respond to support our culture of safety.
• Work hours per week in accordance with offer letter or per attributes of position at transfer request.

Education

High school education or GED

Job description

Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference.Medical Office Receptionist / Float / Full-Time / DaysThe Patient Services Specialist provides comprehensive administrative and clerical support to assigned department(s) by facilitating effective communication, maintaining accurate records, and supporting daily operations to ensure efficient service delivery and a positive experience for patients, staff, and providers. The Patient Services Specialist is an onsite position.Essential FunctionsProvide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.Accurately complete patient scheduling /registration in electronic health record to support timely, compliant patient care and billing processes.Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.Prepare, prevent, protect and respond to support our culture of safety.Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.Other duties as assigned.RequirementsEducation: High school education or GEDLicense: NoneExperience: NoneCertification: NonePreferredEducation: NoneLicense: NoneExperience: NoneCertification: NoneBenefit SummaryJoin our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.We’ll also reward your hard work with:· Great health, dental and vision plans· Competitive wages· Prescription drug coverage· Flexible spending accounts· Life insurance w/AD&D· Generous short term and long term disability plans· Employer-matched 403(b)· Employer sponsored cash balance pension plan· Vacation and Holiday time· Generous tuition reimbursement· And a lot more!