Medical Office Receptionist / Float / Full-Time / Days

Wood County Hospital; Wisconsin; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental & vision plans

401(k) retirement plan with match

Tuition reimbursement

Job summary

Wood County Hospital seeks a Patient Services Specialist to join our team as an on-site, full-time position in the days shift. This role provides essential administrative support across departments and ensures smooth daily operations.

You will schedule and register patients in the electronic health record, greet patients and visitors, answer phones, and maintain accurate records while upholding confidentiality and safety standards.

Qualifications

• High school education or GED required.

Responsibilities

• Provide administrative and clerical support to assigned department.
• Answer phones, greet patients and visitors, route inquiries, relay messages.
• Prepare and maintain documents, records, files, and reports per hospital policies.
• Accurately complete patient scheduling/registration in the EHR to support timely care and billing.
• Maintain confidentiality of patient, employee, and departmental information.
• Support our culture of safety.

Education

High school education or GED

Job description

Elevate your career at Wood County Hospital, where you're not just a number – you're a vital part of a team making a real difference.Medical Office Receptionist / Float / Full-Time / DaysThe Patient Services Specialist provides comprehensive administrative and clerical support to assigned department(s) by facilitating effective communication, maintaining accurate records, and supporting daily operations to ensure efficient service delivery and a positive experience for patients, staff, and providers. The Patient Services Specialist is an onsite position.**Essential Functions*** Provide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.* Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.* Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.* Accurately complete patient scheduling /registration in electronic health record to support timely, compliant patient care and billing processes.* Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.* Prepare, prevent, protect and respond to support our culture of safety.* Works hours per week in accordance with offer letter or per attributes of position at transfer request. May be expected to work longer hours as necessary.* Other duties as assigned. **Requirements** Education: High school education or GEDLicense: NoneExperience: NoneCertification: None **Preferred** Education: NoneLicense: NoneExperience: NoneCertification: None **Benefit Summary** Join our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.We’ll also reward your hard work with:· Great health, dental and vision plans· Competitive wages· Prescription drug coverage· Flexible spending accounts· Life insurance w/AD&D· Generous short term and long term disability plans· Employer-matched 403(b)· Employer sponsored cash balance pension plan· Vacation and Holiday time· Generous tuition reimbursement· And a lot more!