Medical Office Receptionist - Patient Concierge (On-site)

Summit Medical Group, P.L.L.C.; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group, East Tennessee’s largest primary care organization, is seeking a full-time Receptionist at Concord Medical Center in Knoxville. You will greet patients, check them in, update records, collect payments, and support scheduling while delivering courteous, confidential service in a fast-paced setting.

The role requires a High School diploma and preferably one year in a medical office. This on-site position offers stable hours and the opportunity to contribute to patient care

Qualifications

• High school diploma or equivalent required.
• Prefer one year of experience in a medical office setting.

Responsibilities

• Greet patients and visitors promptly, courteously, and helpfully.
• Check in patients, verify and update information in the records/database, collect copays and balances as appropriate.
• Assist patients with ambulatory needs and maintain a patient-focused, service-oriented approach.
• Maintains scheduling and supports office scheduling policies.
• Handle calls for appointment confirmations, referrals, pre-authorizations, etc.

Skills

Customer service

Attention to detail

Telephone etiquette

Scheduling

Education

High School Diploma or equivalent

Tools

Medical records system

Job description

Summit Medical Group, East Tennessee’s largest primary care organization, is seeking a full-time Receptionist at Concord Medical Center in Knoxville. You will greet patients, check them in, update records, collect payments, and support scheduling while delivering courteous, confidential service in a fast-paced setting.

The role requires a High School diploma and preferably one year in a medical office. This on-site position offers stable hours and the opportunity to contribute to patient care