Medical Front Desk Concierge | Scheduling and Billing

Summit Medical Group; Knoxville (TN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Wellness program

Discounted insurance premium

Job summary

Concord Medical Center, a division of Summit Medical Group, is seeking a Receptionist to join their Knoxville practice. This is a full-time, on-site role requiring greeting patients, verifying information, registering patients, and collecting copays and balances to support daily operations.

Ideal candidates will have a High School Diploma and about one year of medical office experience, with strong customer service skills and a commitment to client confidentiality in a fast-paced clinic setting.

Qualifications

• Customer service experience in a healthcare setting.
• Ability to manage front-desk tasks and patient flow.
• Respect for patient confidentiality and privacy requirements.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Check-in patients, verify/update records, register patients, collect copays and balances.
• Assist with scheduling, referrals, pre-certifications as needed.
• Maintain front-office area and handle phone calls, appointment confirmations.
• Process charts, mail, and coordinate lab work when requested.

Skills

Customer service

Scheduling

Phone etiquette

Documentation

Education

High School Diploma

Tools

EMR software

Billing software

Job description

Concord Medical Center, a division of Summit Medical Group, is seeking a Receptionist to join their Knoxville practice. This is a full-time, on-site role requiring greeting patients, verifying information, registering patients, and collecting copays and balances to support daily operations.

Ideal candidates will have a High School Diploma and about one year of medical office experience, with strong customer service skills and a commitment to client confidentiality in a fast-paced clinic setting.