Multi-Duty Receptionist - Summit Express Clinics (Rotating Clinics)

Summit Medical Group; Knoxville (TN); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness program

Discounted health insurance

Descripción de la vacante

Summit Express Clinic in Knoxville, TN is seeking a Multi-Duty Receptionist to join our team. This full-time role rotates clinics and works 8:00 am–8:00 pm, totaling 36 hours per week and 72 per pay period. You will greet, direct, and schedule patients and visitors.

Responsibilities include check-in, registration, copay collection, scheduling, phone handling, lab coordination, and maintaining confidentiality. Prior office experience is preferred.

Formación

• High School Diploma or equivalent required.
• Prefer one year of experience in a medical office setting.

Responsabilidades

• Greets patients and visitors promptly and courteously.
• Checks-in patients, updates information, registers, and collects copays/balances.
• Assists patients with ambulatory needs and maintains confidentiality.
• Manages scheduling and follow office scheduling policies.
• Handles phone calls for appointments, referrals, and pre-certs.
• Files charts and coordinates lab work and other correspondence.
• Maintains tidy work area and adheres to compliance policies.
• Participates in site-level quality improvement activities.

Conocimientos

Customer service

Scheduling

Data entry

Phone etiquette

Educación

High School diploma

Herramientas

Medical records system

Descripción del empleo

Job Details

Posting Details

• • Posted on November 13, 2026

Locations

Showing 1 location Knoxville, TN 37918, USA

• On-site
• Front Office
• Full-Time
• Requisition #: MULTI002657

Description

Summit Express Clinicis recruiting a Multi-Duty Receptionist to join their practice. This is a Full-time opportunity rotating clinics, with working hours of 8:00 am-8:00 pm, 36 hours per week (with a total of 72 per pay period). This position greets, directs and schedules patients and visitors.

Examples of Duties (List does not include all duties assigned)

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Education

High School Diploma, or equivalent, required.

Experience

Prefer one-year experience in a medical office setting.

Summit Medical Group is East Tennessee's largest primary care organization with more than 566 providers at 103 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 478,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.