Medical Office Receptionist - Patient Concierge (Day Shift)

Prime Healthcare; Redding (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid time off

401K retirement plan

Medical, dental, vision coverage

Tuition reimbursement

Job summary

Shasta Regional Medical Group, affiliated with Shasta Regional Medical Center, seeks a receptionist to warmly greet patients and direct them to the needed services. You will schedule appointments and determine preliminary payment categories before provider visits, ensuring smooth patient flow.

Ideal candidates have prior receptionist experience, familiarity with medical terminology, and excellent verbal and written communication skills.

Qualifications

• Previous experience as a receptionist preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED Equivalent preferred.

Responsibilities

• Greet patients and direct them to the appropriate services.
• Schedule and manage patient appointments and determine payment category before provider visits.
• Arrange and follow up on patient appointments.

Skills

Receptionist experience

Medical terminology

Communication skills

multitasking

Analytical problem-solving

Customer service

HS diploma / GED

Education

HS Diploma or GED

Job description

Shasta Regional Medical Group, affiliated with Shasta Regional Medical Center, seeks a receptionist to warmly greet patients and direct them to the needed services. You will schedule appointments and determine preliminary payment categories before provider visits, ensuring smooth patient flow.

Ideal candidates have prior receptionist experience, familiarity with medical terminology, and excellent verbal and written communication skills.