Compassionate Medical Front Desk Specialist

Shasta Regional Medical Center; Redding (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401K retirement plan

Medical, dental, and vision coverage

Tuition reimbursement

Paid time off

Job summary

Shasta Regional Medical Group in California is seeking a friendly receptionist to welcome patients, direct them to services, and support scheduling and payment collection before visits. You will handle appointment bookings, maintain accurate records, and contribute to a compassionate, efficient front desk that reflects our commitment to quality care.

Experience is preferred but not mandatory; a High School diploma is required.

Qualifications

• Previous receptionist experience preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task and prioritize to meet timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent preferred.

Responsibilities

• Greet patients and direct them to services.
• Make patient appointments and follow-up appointments.
• Determine payment category for patients before provider visits.

Skills

Customer service experience

Effective written and verbal沟通 skills

Knowledge of medical terminology

Ability to multi-task

Analytical and problem-solving skills

Education

High School Graduate or GED Equivalent

Job description

Shasta Regional Medical Group in California is seeking a friendly receptionist to welcome patients, direct them to services, and support scheduling and payment collection before visits. You will handle appointment bookings, maintain accurate records, and contribute to a compassionate, efficient front desk that reflects our commitment to quality care.

Experience is preferred but not mandatory; a High School diploma is required.