Medical Office Receptionist & Patient Care Specialist

McLaren; Davison (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

McLaren Davison is seeking a dedicated Medical Assistant under general supervision to perform patient care and assist in a variety of procedures and tests. You will greet patients, answer calls, and support clinic operations across physician practices.

The role requires a high school diploma (or equivalent) with 6 months of medical assistant experience, or completion of an approved MA/EMT/Nurse Aide/LPN program. BLS may be required within 6 months for Rural Health clinics.

Qualifications

• High school diploma or equivalent with 6 months medical assistant experience.
• Alternative: completion of approved medical assistant, EMT, nurse assistant, LPN, or armed services medic program.
• BLS certification within 6 months for Rural Health Designation clinics.
• Preferred CMA or RMA certifications.
• AHA/ARC BLS certification may be required by management.
• Experience with electronic medical records.
• Experience in a multi-provider medical office.

Responsibilities

• Provide patient care and assist in a variety of medical procedures and tests.
• Greet patients, answer phones, and direct callers to appropriate staff.
• Perform duties across physician practices including patient registration, scheduling, and insurance tasks.
• Collect insurance co-pays/deductibles and verify insurance details.
• Record financial activity and balance transactions per shift.
• Assist with injections and venipuncture; monitor vital signs.

Skills

Customer service

Greeting patients

Scheduling appointments

Insurance verification

Vital signs

Phlebotomy/venipuncture

EMR experience

Teamwork

Education

High school diploma or equivalent

Medical assistant program / EMT / CNA / LPN program completion

Tools

Electronic medical record system

Job description

McLaren Davison is seeking a dedicated Medical Assistant under general supervision to perform patient care and assist in a variety of procedures and tests. You will greet patients, answer calls, and support clinic operations across physician practices.

The role requires a high school diploma (or equivalent) with 6 months of medical assistant experience, or completion of an approved MA/EMT/Nurse Aide/LPN program. BLS may be required within 6 months for Rural Health clinics.