Medical Office Receptionist - Mountain Spine Care - FT - Days

LifePoint Health; Clyde (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Medical Office Receptionist to join their team in a full-time capacity. This role involves greeting visitors, coordinating workflow, and managing patient check-in/check-out processes. The ideal candidate will demonstrate critical thinking and decisive judgment, thriving in a busy medical office environment. Responsibilities include scheduling appointments, handling insurance verifications, and ensuring all office tasks are completed efficiently. If you are a proactive individual with a passion for patient care and administrative excellence, this opportunity is perfect for you!

Qualifications

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greets visitors and communicates with patients and providers.
• Schedules referrals and surgical procedures as ordered by physicians.
• Handles information requests and maintains office supplies.

Skills

Critical thinking skills

Decisive judgment

Ability to work with minimal supervision

Knowledge of medical terminology

Education

High School Diploma or equivalent

Job description

Job Description - Medical Office Receptionist - Mountain Spine Care - FT - Days (7463-12958)

Description

Greets visitors and communicates with patients and providers.

Coordinates work flow and complies records of office activities.

Completes all aspects of check-in/check-out process.

Enters and updates patient demographics and insurance information.

Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.

Completes pre-appointment checklists and prepares accordingly.

Places, answers, and directs phone calls and distributes messages, including retrieval and distribution of answering service messages.

Keeps office area neat and tidy.

Monitors and maintains log of needed office supplies.

Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

Monitors and addresses all front office task buckets in a timely manner.

Schedules referrals for patients to be seen by other physicians/specialists as ordered. Sends all records needed and notifies patient as needed.

Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers, and Market director.

Surgery Scheduler:
Schedules all surgical procedures and radiologic procedures ordered by physicians. Completes required documents: order, consent, insurance/authorization, coding for procedures and diagnosis codes, medical chart for hospital. Sets up pre/post-op appointment and meets with patient to complete all required paperwork.

Prior Authorization/Precertification:
Codes for all surgeries and radiologic procedures. Calls patient's insurance company to verify coverage and benefits; checks for prior authorization/precertification requirements prior to any surgery or radiologic procedure. Sends required information with all orders. Arranges peer-to-peer review when necessary.

Qualifications

Minimum Education:
High School Diploma or equivalent - Preferred

Minimum Work Experience:
Medical front office experience preferred.
Knowledge of medical terminology preferred.

Required Skills:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Work Schedule:
Full-time, Day shift, 7-10 hr/shift, weekdays only.