Medical Office Receptionist: Front Desk & Scheduling

Rediscover; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Rediscover is seeking a Medical Office Receptionist for its Kansas City location to greet visitors, answer calls, and manage daily administrative tasks within the Women & Children program. The role supports privacy compliance and accurate EMR data entry, ensuring smooth front-desk operations across multiple services.

The position requires a high school diploma or GED, 1–2 years of experience, and strong customer service and communication skills in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1–2 years of progressively responsible experience.
• Strong customer service skills preferred.
• Ability to handle multiple tasks and priorities.

Responsibilities

• Greet members, vendors, couriers, job applicants and other visitors professionally and log activity.
• Answer phone calls and route to appropriate personnel.
• Maintain confidentiality of client information per HIPAA laws.
• Ensure lobby is staffed during business hours and orderly.
• Manage schedules for appointments, check-ins, and follow-ups.
• Verify insurance information and collect balances when required.
• Prepare new charts and packets for programs.
• Enter data into the EMR system (billing, assessments, etc.).

Skills

Customer service

Communication skills

Multitasking

Typing

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Rediscover is seeking a Medical Office Receptionist for its Kansas City location to greet visitors, answer calls, and manage daily administrative tasks within the Women & Children program. The role supports privacy compliance and accurate EMR data entry, ensuring smooth front-desk operations across multiple services.

The position requires a high school diploma or GED, 1–2 years of experience, and strong customer service and communication skills in a fast-paced environment.