Medical Office Receptionist

Premise Health; San Antonio (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading healthcare organization as a Medical Office Receptionist in San Antonio, TX, providing vital support in a dynamic environment. You will manage patient interaction, billing processes, and scheduling, ensuring quality care and excellent service. Ideal candidates will have extensive experience in a dental office setting, particularly with Dentrix, and strong organizational skills. This full-time position offers competitive pay and a comprehensive benefits package, contributing to a fulfilling work-life balance.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid holiday and vacation time

Company-sponsored wellness program

Qualifications

• At least 5 years of experience managing dental office billing.
• Proficient in Dentrix for billing and collections.
• 1 year certificate in front office support preferred.

Responsibilities

• Organize and maintain filing system for patient charts.
• Schedule appointments and conduct reminder calls.
• Collect patient payments and reconcile cash reports.

Skills

Billing Management

Customer Service

Scheduling Optimization

Interpersonal Skills

Education

High school diploma/GED

Certificate in Front Office Support

Tools

Dentrix

Medical Practice Software

Job description

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Healthcare Without Rival

New to working in Employer Health? Premise Health serves large organizations and their employees with exceptional healthcare. Our mission is to help others get, stay, and be well. Come join us and make a difference. Visit premisehealth.com to learn more about us and what we do.

Premise offers a wide range of dynamic, purpose-driven career opportunities. We’re seeking a dedicated and experienced Dental Biller/Receptionist to join our team in San Antonio, TX (Between Loop 410 and 1604).

This is a full-time, onsite position with hours of operation:

• Monday – Friday: 8 AM–6 PM (schedule will vary between these hours)
• 1 Saturday a month: 8 AM–12 PM
  
  

Ideal Candidate Will Have

• 5 years of experience managing billing in a dental office setting
• Proficiency in Dentrix, including billing, collections, reporting, and fee schedule management
• Skilled in schedule optimization and insurance processes
• A team player with a strong work ethic and a commitment to quality care
  
  

If you're looking to join a supportive team and bring your billing expertise to a thriving clinic, we’d love to hear from you!

Essential Functions

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
• Coordinates referrals for patients through insurance and other physician offices or specialists.
• Prepares all billings in computerized system for processing by finance.
• Collects payment from patients and reconciles daily cash reports.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.
• Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
• Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
• Follows through on commitments.
• Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
• Demonstrates ability to perform and maintain Annual Competencies.
• May require other duties as assigned.
  
  

Job Requirements

• High school diploma/GED required
• One year certificate from college or technical school with concentration in front office support for medical settings preferred
• At least 3 year experience in a front desk/customer service related field required
  
  

Preferred Experience

• Experience in a medical office preferred
• Strong computer skills and knowledge of Internet software, Spreadsheet software and Word Processing software.
• Knowledge of Medical Practice software a plus.
• Knowledge of medical record filing and coding systems and medical terminology preferred.
  
  

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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