Medical Office Receptionist

PREMISE HEALTH; Lafayette (IN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) with company match

Wellness program

Employee Assistance Program (EAP)

Virtual primary care access

Virtual behavioral health access

Job summary

Premise Health, in partnership with Subaru of Indiana Automotive, seeks a PRN Fitness Center Receptionist in Lafayette, IN. You will manage front-desk tasks, greet members, schedule visits, and support a patient-centered environment for employees and dependents.

The role requires front-office experience in medical settings, strong customer service, and professional communication. Flexible shifts include overnights and weekends as needed.

Qualifications

• High school diploma or GED required.
• One year certificate from college or technical school with concentration in front office support for medical settings preferred.
• At least 3 years of experience in a front desk/customer service related field required.
• Experience in a medical office preferred.

Responsibilities

• Organizes and maintains a filing system for members.
• Answers telephone and responds to inquiries or directs callers.
• Schedules appointments and enters appointment data into the scheduler.
• Greets and directs members, salespeople, and visitors.
• Maintains a high level of accuracy and attention to detail.
• Demonstrates strong problem solving and information gathering skills.
• Exhibits exceptional interpersonal and listening skills.
• Conducts self professionally and respectfully at all times.
• Supports team with additional duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Professionalism

Education

High school diploma

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com. Premise Health is proud to partner with Subaru of Indiana Automotive (SIA) to deliver exceptional, patient-centered care. As a PRN Fitness Center Receptionist, you'll provide care to client employees and their dependents in our Fitness Center located in Lafayette, IN.

This is a PRN, as-needed position. You will provide coverage based on operational needs and may be scheduled for the following shifts:

Overnight/Morning: 1:00 AM – 7:30 AM

Morning/Afternoon: 6:30 AM – 2:00 PM

Afternoon/Evening: 2:00 PM – 8:00 PM

Seasonal Weekend coverage

What You’ll Do

• Organizes and maintains a filing system for members
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Greets and directs members, salespeople, and visitors
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
• Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
• Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
• Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
• Follows through on commitments
• Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
• Demonstrates ability to perform and maintain Annual Competencies
• May require other duties as assigned

What You’ll Bring

• High school diploma/GED required
• One year certificate from college or technical school with concentration in front office support for medical settings preferred
• At least 3 year experience in a front desk/customer service related field required
• Experience in a medical office preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers our PRN and Part-time (less than 20hrs/week) team members a 401(k) program with company match, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits will be discussed once you connect with our Talent Acquisition team.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.