Medical Office Receptionist

Premise Health; Countryside (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Medical Office Receptionist in Countryside, IL. This full-time role offers the opportunity to be the first point of contact for patients, ensuring a seamless experience from scheduling appointments to managing patient records. With a focus on customer service and professionalism, you'll play a vital role in maintaining the efficiency of our primary care team. Enjoy a competitive hourly wage, benefits, and a supportive work environment that values work-life balance. If you're passionate about healthcare and dedicated to providing exceptional service, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Holidays

Paid Vacation

Wellness Programs

Qualifications

• Minimum three years of experience in front desk/customer service roles.
• High school diploma or GED required.

Responsibilities

• Organize and maintain patient chart filing system.
• Schedule appointments and conduct reminder calls to patients.
• Exhibit exceptional customer service skills.

Skills

Customer Service

Interpersonal Skills

Problem Solving

Attention to Detail

Education

High School Diploma or GED

Certificate in Front Office Support

Job description

Join to apply for the Medical Office Receptionist role at Premise Health.

We are currently seeking a Full-Time Medical Office Receptionist to join our primary care team in Countryside, IL.

Schedule: Mon, Wed, Thu & Fri 8:30 am - 5:00 pm; Tue 10:00 am - 7:00 pm

Essential Functions:

1. Organize and maintain patient chart filing system, including generating chart numbers, filing, and pulling charts.
2. Answer telephone inquiries, direct callers, or initiate triage slips for medical response.
3. Schedule appointments and enter data into the computerized scheduler.
4. Conduct reminder calls to patients.
5. Greet and direct patients, visitors, and salespeople.
6. Register patients, verify and update patient records, and make necessary changes.
7. Coordinate referrals with insurance and other healthcare providers.
8. Prepare billing in the computerized system for processing.
9. Collect payments and reconcile daily cash reports.
10. Seek ways to improve quality and demonstrate accuracy and thoroughness.
11. Identify and solve problems promptly, analyzing information and developing solutions.
12. Exhibit exceptional interpersonal and listening skills, maintaining professionalism and respect.
13. Follow through on commitments and demonstrate strong customer service skills.
14. Perform and maintain annual competencies; perform other duties as assigned.

Job Requirements:

• High school diploma or GED required.
• Preferred: One-year certificate from college or technical school in front office support for medical settings.
• Minimum three years of experience in front desk/customer service roles required.

We value work-life balance and offer competitive pay along with benefits including medical, dental, vision, life insurance, 401(k), paid holidays and vacation, wellness programs, and more.

Premise Health is an equal opportunity employer committed to inclusion and diversity.

Estimated salary range for Illinois residents: $18.00 - $21.00 per hour, based on experience and qualifications. For more details, visit our benefits page.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Hospitals and Healthcare