Medical Office Professional

Opti Staffing; Anchorage (AK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Benefits & retirement plans

Job summary

Opti Staffing Group is hiring for a Medical Office Professional in Anchorage, AK. The role involves front-desk duties, patient check-in/out, phone support, appointment scheduling, insurance verification, EMR data entry, and coordinating referrals in a fast-paced medical office setting.

We offer a Monday–Friday schedule, competitive pay from $18.00 to $28.00 per hour based on experience, and opportunities with established healthcare organizations in Anchorage.

Qualifications

• Experience in medical office or healthcare administration preferred.
• Excellent customer service and communication skills.
• Professional, friendly, and compassionate approach with patients.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a busy healthcare environment.

Responsibilities

• Welcome patients and visitors at front desk.
• Answer multi-line phones and respond to patient questions.
• Schedule, confirm, and reschedule appointments.
• Verify insurance coverage and update patient information.
• Enter and maintain accurate information in EMR systems.
• Coordinate referrals and prior authorizations.
• Assist with billing or accounts receivable when applicable.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

HIPAA awareness

Education

High school diploma or equivalent

Tools

EMR software

Job description

OPTI STAFFING GROUP IS HIRING!Opening: Medical Office ProfessionalLocation: Anchorage, AKSchedule: Monday–Friday, approximately 8:00 AM–5:00 PMPay: $18.00–$28.00 per hour, depending on experience and positionCOMPANY INFO:We are partnering with several established healthcare organizations throughout Anchorage that are looking to add experienced and dependable medical office professionals to their teams.These organizations provide welcoming, patient-focused environments where exceptional customer service, accuracy, and professionalism are highly valued. Opportunities may include medical receptionist, medical administrative assistant, patient services coordinator, client care specialist, scheduler, and other front-office healthcare positions.If you have experience working in a medical office and enjoy helping patients while keeping daily operations running smoothly, I would love to speak with you!WHAT YOU’LL DO:Specific responsibilities will vary by position and may include:Welcome patients and visitors while providing professional front-desk supportAnswer multi-line phones and respond to patient questionsSchedule, confirm, and reschedule appointmentsCheck patients in and out of the officeVerify insurance coverage and update patient informationCollect copays and process patient paymentsEnter and maintain accurate information in electronic medical record systemsCoordinate referrals, prior authorizations, and medical documentationCommunicate with patients, providers, clinical staff, insurance companies, and outside officesScan, fax, file, and process confidential documentsMaintain organized and accurate patient recordsAssist with billing, accounts receivable, or claim follow-up when applicableProvide additional administrative support to ensure efficient daily office operationsWHAT YOU NEED:Previous medical office, healthcare administration, patient services, or related front-office experience is strongly preferredExcellent customer service and communication skillsProfessional, friendly, and compassionate approach when working with patientsStrong attention to detail and organizational skillsAbility to manage multiple priorities in a busy healthcare environmentComfortable using computers, multi-line phone systems, and standard office equipmentExperience with electronic medical records or medical practice-management software is preferredUnderstanding of HIPAA requirements and patient confidentialityReliable attendance and a strong work ethicHigh school diploma or equivalent requiredWHAT’S IN IT FOR YOU:Competitive pay ranging from $18.00–$28.00 per hour, depending on experience and the positionConsistent full-time, Monday–Friday schedulesOpportunities with respected healthcare organizations in AnchoragePotential benefits, paid time off, paid holidays, and retirement plans depending on the employerOpportunity to grow your medical office and healthcare administration experienceContract-to-hire and long-term career opportunities availableIf you are a compassionate and organized professional who enjoys helping people, coordinating important details, and providing excellent service, we want to hear from you!Apply today with an updated resume! Qualified applicants will be contacted to discuss their experience, employment goals, and the medical office opportunities that best match their background.NEXT STEPS:Just hit the “Apply” button above and you’re halfway home!Or, send your resume to [e-mail] or call 907-222-7006, and we’ll set up a time to meet!Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.Our recruiters will take the time to get to know you, understand what you’re looking for in a job, and then present job opportunities that are a good fit for your skills and experience.