Medical Office Patient Services Specialist

Cape-Fear-Valley-Medical-Center-; Raeford (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Hoke Family Medical Center in Raeford, NC, is hiring a Medical Office Clerk to support outpatient operations, patient registration, scheduling, and billing. The role handles ICD-10 and CPT-4 coding entries and transcription of non-medical dictation.

You will maintain medical records, process payments, and assist with daily reports, while delivering courteous, accurate service in a busy clinic setting.

Qualifications

• High school diploma or equivalent required.
• 1 year clerical experience required; 1 year medical business office preferred.
• Typing 45–55 wpm; good planning and organizational abilities; English proficiency.
• Knowledge of ICD-10 and CPT-4 coding preferred.

Responsibilities

• Register patients and schedule initial and follow-up visits.
• Receive appointment calls and determine provider and length.
• Collect payments and document receipts; prepare daily cash report.
• Enter ICD-10 and CPT-4 codes; transcribe non-medical dictation.
• Submit billing invoices to billing department daily.

Skills

English proficiency

Typing 45–55 wpm

Communication skills

Organizational skills

Customer service

Education

High school diploma

Tools

PC skills

Job description

The Hoke Family Medical Center in Raeford, NC, is hiring a Medical Office Clerk to support outpatient operations, patient registration, scheduling, and billing. The role handles ICD-10 and CPT-4 coding entries and transcription of non-medical dictation.

You will maintain medical records, process payments, and assist with daily reports, while delivering courteous, accurate service in a busy clinic setting.