Patient Access, Billing & Scheduling Specialist

Cape Fear Valley Health; Raeford (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health seeks a diligent administrative clerk at the Hoke Family Medical Center in Raeford, NC. The role focuses on registering patients, scheduling visits, and ensuring accurate medical records and billing entries.

You will handle calls, collect payments, enter ICD-10 and CPT-4 codes, and transcribe non-medical dictation while maintaining efficient clinic operations and customer service excellence.

Qualifications

• High school diploma or equivalent required.
• 1 year clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing and speaking English; knowledge of medical terminology.

Responsibilities

• Register patients and schedule initial and follow-up visits.
• Maintain patient information and update medical records.
• Receive calls, determine appointment needs and schedule accordingly.
• Collect payments and document receipts; prepare cash reports.
• Enter ICD-10 and CPT-4 codes for patient activity in billing system.
• Transcribe non-medical dictation and file reports.
• Submit billing invoices daily under supervision of billing manager.
• Provide receptionist duties and support clinic guest relations policy.

Skills

English proficiency

Medical terminology

Typing speed 45–55 wpm

PC skills

ICD-10 & CPT-4 knowledge

Patient relations

Organizational skills

Education

High school diploma or equivalency

Job description

Cape Fear Valley Health seeks a diligent administrative clerk at the Hoke Family Medical Center in Raeford, NC. The role focuses on registering patients, scheduling visits, and ensuring accurate medical records and billing entries.

You will handle calls, collect payments, enter ICD-10 and CPT-4 codes, and transcribe non-medical dictation while maintaining efficient clinic operations and customer service excellence.