Medical Office & Patient Services Coordinator

Physicians Regional Medical Group; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Job summary

Physicians Regional Medical Group in Naples, FL is seeking a Clinic Office Assistant to support daily operations within our outpatient clinic. You will handle patient check-in/out, appointment scheduling, inquiries, payments, and maintain accurate records to ensure efficient, patient-centered care.

Candidates with 0-2 years of medical office experience, proficiency in EMR systems, strong organizational and communication skills, and a customer-service oriented approach are encouraged to apply.

Qualifications

• 0-2 years of experience in a medical office or healthcare administrative setting.
• Proficiency in EMR systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced healthcare environment.
• Customer-service oriented with a professional demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Responsibilities

• Greets and assists patients during check-in and check-out with accurate records.
• Schedules appointments, obtains pre-certifications, coordinates testing and procedures.
• Collects payments, issues invoices, and processes transactions per clinic policy.
• Maintains and updates patient records and ensures data quality.
• Answers calls and responds to inquiries about policies and services.
• Enters charges and codes invoices for billing accuracy.
• Monitors office supply inventory and places orders as needed.
• Supports physician call schedules and assists with referrals.

Skills

EMR proficiency

Organizational skills

Verbal and written communication

Multitasking

Customer service

Medical terminology knowledge

Education

Certified Medical Office Administrative Assistant (CMAA) preferred

Job description

Physicians Regional Medical Group in Naples, FL is seeking a Clinic Office Assistant to support daily operations within our outpatient clinic. You will handle patient check-in/out, appointment scheduling, inquiries, payments, and maintain accurate records to ensure efficient, patient-centered care.

Candidates with 0-2 years of medical office experience, proficiency in EMR systems, strong organizational and communication skills, and a customer-service oriented approach are encouraged to apply.