Medical Office Patient Care Coordinator

OnPoint Medical Group; Highlands Ranch (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Company Paid life insurance

Short-term disability

Long-term disability

401(k) with 4% match

PTO accrual

Job summary

OnPoint Internal Medicine at Ridgeline is seeking a Patient Care Coordinator to ensure a seamless patient experience through registration, scheduling, and coordination with providers. You will manage patient billing and insurance verification while maintaining confidentiality and professional communication.

The role reports to the Front Office Supervisor and supports the Practice Manager in daily operations, with a focus on accuracy, empathy, and efficiency in a fast-paced clinical environment.

Qualifications

• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Proficiency in using computer systems and electronic health record (EHR) software.
• Strong communication skills, both verbal and written, with excellent telephone etiquette.

Responsibilities

• Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
• Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
• Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
• Verify medical insurance coverage and assist patients with billing questions and payment processing.
• Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
• Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.

Job description

OnPoint Internal Medicine at Ridgeline is seeking a Patient Care Coordinator to ensure a seamless patient experience through registration, scheduling, and coordination with providers. You will manage patient billing and insurance verification while maintaining confidentiality and professional communication.

The role reports to the Front Office Supervisor and supports the Practice Manager in daily operations, with a focus on accuracy, empathy, and efficiency in a fast-paced clinical environment.