Medical Office Operations Manager

SMART Pain Management, LLC; Panama City (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

SMART Pain Management, LLC is seeking an Office Manager to oversee all administrative operations for the designated clinic. This role supervises support staff, coordinates scheduling, and ensures HIPAA-compliant patient handling and accurate recordkeeping.

The ideal candidate will have a High School Diploma or GED with three years of medical office management experience (or equivalent) and strong Microsoft Office skills. A Bachelor’s degree is preferred.

Qualifications

• High School Diploma or GED AND three (3) years medical office management experience; OR an equivalent combination of education and experience.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Excellent written and oral communication skills, including exceptional customer service.
• Ability to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Ability to work independently as well as within a team.
• Flexible schedule and ability to handle stressful patient health/emergent situations.
• Strong attention to detail and organization.
• Knowledge of healthcare field, medical terminology, and HIPAA regulations.

Responsibilities

• Oversee all administrative operations for the designated office.
• Supervise support staff and manage scheduling and coverage.
• Ensure confidentiality and HIPAA compliance in all processes.
• Coordinate staff development, coaching and performance evaluations.
• Maintain patient records, scheduling, billing, and reporting.
• Handle patient complaints promptly and professionally.
• Prepare daily cash reconciliation and payroll timecards.
• Attend operations meetings and implement approved plans.

Skills

Staff leadership

HIPAA compliance

Organizational skills

Customer service

Multitasking

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

EMR software

Microsoft PowerPoint

Job description

SMART Pain Management, LLC is seeking an Office Manager to oversee all administrative operations for the designated clinic. This role supervises support staff, coordinates scheduling, and ensures HIPAA-compliant patient handling and accurate recordkeeping.

The ideal candidate will have a High School Diploma or GED with three years of medical office management experience (or equivalent) and strong Microsoft Office skills. A Bachelor’s degree is preferred.