Medical Office Manager

Skinderm; Shrewsbury (MA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in dermatology is seeking an Office Manager to lead their team and ensure exceptional patient care. This role involves overseeing daily operations, enhancing patient experiences, and managing financial processes. The ideal candidate will have a strong background in medical office management, particularly in dermatology, and possess excellent organizational and interpersonal skills. Join a dynamic and supportive environment that values innovation and teamwork, where your contributions will significantly impact patient care and operational success. If you are passionate about healthcare and driven to make a difference, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401K Retirement Plan

Competitive Paid Time Off

Paid Holidays

Professional Development Assistance

Uniforms Provided

Team Member Discounts

Qualifications

• Proven experience in medical office management, preferably in dermatology.
• Strong understanding of healthcare operations including billing and scheduling.

Responsibilities

• Oversee day-to-day office operations and provide leadership to staff.
• Manage office schedules, staffing, and ensure compliance with regulations.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

EHR Systems Proficiency

Multitasking Abilities

Education

Bachelor’s Degree in Business Administration

Associate’s Degree in Medical Office Administration

Tools

Medical Practice Management Software

Electronic Health Records (EHR)

Job description

At Skin Dermatology, we not only provide top-tier medical, surgical, and cosmetic dermatology services but also offer an exceptional end-to-end patient experience.

Our Core Values

We’re guided by values that shape our daily work and long-term success. Though strategies, services, and team members may change, our core values remain the same. They help us make the right decisions and set the tone for how we collaborate as a team.

Our Values

People: Our strength comes from our team. We empower, challenge, and support one another to create a collaborative and passionate environment. This helps deliver the best patient experience while building rewarding careers.

Integrity: We hold ourselves to the highest standards of honesty, ethics, and fairness. We honor our commitments, own our mistakes, and prioritize our reputation over short-term gains.

Accountability: We hold each other accountable, ensuring our actions contribute positively to the patient experience. Every team member is empowered to think from the patient’s perspective.

Empathy: We strive to understand the challenges others face and use that insight to help them succeed and reach their potential.

Innovation: We continuously push for excellence and embrace new ideas to improve. In a constantly evolving world, we believe innovation is key to staying relevant.

We offer a comprehensive benefits package designed to support you and your family’s well-being and work-life balance. Benefits include:

• Medical, Vision and Dental Insurance
• 401K Retirement Plan with up to 4% Match
• Competitive Paid Time Off (PTO) Days
• 7 Paid Holidays
• Professional Development Assistance
• Uniforms Provided
• Team Member and Family Discounts

About the role

As an Office Manager at Skin Dermatology , you will play a critical role in ensuring the smooth and efficient operations of our thriving dermatology practice. You will lead a dedicated team of healthcare professionals, collaborating closely to deliver exceptional patient experiences. This position offers the opportunity to contribute to a fast-paced, dynamic environment that values innovation, teamwork, and patient-centered care.

What You'll Do

• Leadership and Team Management : Oversee day-to-day office operations, providing leadership and guidance to administrative and clinical staff to ensure seamless workflows and high team morale.
• Patient Experience : Maintain and enhance a culture of exceptional patient care by optimizing appointment scheduling, ensuring prompt follow-up, and addressing patient concerns with empathy and efficiency.
• Operational Oversight : Manage office schedules, staffing, and supplies to ensure efficiency and compliance with practice policies. Monitor KPIs and implement strategies to meet organizational goals.
• Financial Management : Oversee billing, coding, and insurance processes, ensuring accuracy and compliance. Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
• Compliance and Training : Ensure adherence to HIPAA, OSHA, and other regulatory requirements. Facilitate ongoing staff training and development to promote professional growth and compliance.
• Collaboration : Work closely with providers, medical assistants, and administrative team to foster a collaborative environment that supports the delivery of comprehensive medical, surgical, and cosmetic dermatology services.

Qualifications

Education:

• Bachelor’s Degree (Preferred) in Business Administration, Healthcare Administration, or a related field .
• Associate’s Degree (Minimum Requirement) with a Focus in Medical Office Administration, Healthcare Management, or a related discipline.

While a degree is often preferred, significant experience, additional certifications and/or training in medical office management or leadership roles in healthcare may substitute for formal education in some cases.

Experience:

• Proven experience in medical office management, preferably in dermatology or a similar specialty.
• Strong understanding of healthcare operations, including scheduling, billing, and insurance processes.
• Experience leading teams and driving organizational success through leadership and operational expertise.

Skills

• Exceptional organizational and multitasking abilities in a fast-paced setting.
• Strong interpersonal and communication skills, with the ability to build relationships across teams and with patients.
• Proficiency in electronic health records (EHR) systems and medical practice management software.

Attributes

• A commitment to patient-centered care and a passion for fostering a positive patient experience.
• Detail-oriented, proactive, and adaptable with a problem-solving mindset.
• Leadership that inspires trust, accountability, and professional growth in team members.

If you’re passionate about making a difference in patient care, there’s a place for you at Skin Dermatology. Join us today!