Medical Office Manager

Atlantic Medical Management, LLC; Jacksonville (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k)

Health, Dental and Vision insurance

Employee assistance program

AFLAC

Paid time off

Job summary

Atlantic Medical Management, LLC is seeking a Clinic Administrator to lead daily operations of the medical group, ensuring high productivity and patient satisfaction. You will oversee staff, scheduling, medical records, and policy development, working closely with physicians to address concerns and improve services.

Ideal candidates will have 3–5 years of management experience, prefer LPN/RN or Bachelor's in health care administration, and solid skills in EHR and MS Office, time management, and

Qualifications

• 3–5 years of management experience required.
• LPN/RN preferred or Bachelor's in Health Care Administration or related field.
• Strong physician relation skills and experience with an EHR and MS Office.
• Strong time management and prioritization skills.
• Excellent communication for patient, family or staff concerns.

Responsibilities

• Direct day-to-day activities of clinic staff ensuring high productivity.
• Oversee reception, scheduling, patient service areas, medical records; establish and update policies.
• Ensure revenue cycle management with accurate demographics and pre-authorizations per carrier guidelines.
• Maintain efficient systems delivering quality patient services and overall satisfaction.
• Ensure fiscal responsibility regarding supplies, drugs, FTEs and overtime.
• Establish effective communication with physicians and resolve issues as needed.
• Comply with process improvements and regulatory changes.
• Perform HR responsibilities including interviewing, promotions, evaluations, salary adjustments, and terminations, and maintain staff morale.

Skills

Management

Physician relations

Communication skills

Time management

Education

LPN or RN preferred

Bachelor's in Health Care Administration or related field

Tools

EHR

Microsoft Office

Job description

Responsibilities

• Directing the day-to-day activities of the staff at the clinic, ensuring a high level of productivity. Continually monitoring the functioning of the clinic and revising operations as needed.
• Overseeing all functions of the medical group including reception and scheduling activities, patient service areas, medical records, appropriate clinical areas. Establishing effective policies and procedures for each area, updating as necessary.
• Ensuring revenue cycle management by making sure patient demographic information is accurate and timely, pre-authorizations are completed by carrier guidelines for medical services, and ensuring support for medical necessity of services rendered.
• Being responsible for efficient systems, which provide quality patient services and overall patient satisfaction throughout the clinic.
• Ensuring fiscal responsibility as it pertains to supplies, drugs, other professional services, FTEs and overtime.
• Establishing and maintaining effective communication and working relationships with physicians. Responding to physician concerns and providing problem resolution as appropriate.
• Compliance with process improvement initiatives and system changes/implementations.
• Maintaining current knowledge of applicable local, state and federal codes and regulations and ensuring compliance.
• Performing human resource responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, salary adjustments, resolution of employee concerns, disciplinary counseling, terminations, and employee morale.

Minimum Requirements

• 3-5 Years of management experience required.
• LPN or RN preferred or Bachelors Degree in Health Care Administration or related field.
• Strong physician relation skills required. Prior experience and efficiency in an EHR and Microsoft Office applications.
• Strong time management and prioritization skills required.
• Excellent communication skills necessary for assessment and management of patient, family or staff concerns.

Benefits

• 401(k)
• Health, Dental and Vision insurance
• Employee assistance program
• AFLAC
• Paid time off