Medical Office Manager

Impact Health; City of White Plains (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a dynamic leader to oversee administrative and clinical services within their practices. This role encompasses financial management, human resource oversight, and quality assurance, ensuring optimal operations and patient satisfaction. The ideal candidate will have a Bachelor's degree and 3-5 years of supervisory experience in a medical setting. Join a supportive and collaborative environment that values professional development and quality patient care, where your contributions will directly impact the community's health and well-being.

Benefits

Competitive salary and performance-based incentives

Comprehensive health, dental, and vision insurance

Paid time off (PTO) and holidays

Professional development opportunities

Supportive and collaborative work environment

Qualifications

• 3-5 years supervisory experience in a medical practice or ambulatory setting.
• Solid knowledge of billing and health insurance guidelines.

Responsibilities

• Direct and coordinate administrative and clinical services for assigned practices.
• Oversee daily/monthly expenditures and staffing.
• Recruit, interview, select, and hire personnel.

Skills

Leadership

Financial Management

Human Resource Management

Quality Assurance

Customer Experience

Education

Bachelor's Degree

Tools

Electronic Medical Records

Billing Systems

Job description

Job Highlights

• Provide administrative and clinical services for assigned practice(s) in collaboration with Physicians.
• Ensure optimal operations, safety, and quality patient care while maintaining regulatory compliance.
• Manage financial and revenue cycle activities, including budgeting and expenditure oversight.
• Develop and implement policies and procedures to optimize practice operations.
• Oversee human resource management, including recruitment, training, and retention of office staff.
• Drive quality initiatives and enhance customer experience through patient satisfaction reviews and process improvements.
  
  

Responsibilities

• Collaborative Leadership:
• Direct and coordinate administrative and clinical services for assigned practice(s) alongside Lead Physicians.
• Provide day-to-day oversight and supervision to ensure optimal operations and patient satisfaction.
• Contribute to vision and strategic planning for practice growth and collaborate with marketing team.
• Promote organizational mission, vision, and goals.
• Financial Management:
• Oversee daily/monthly expenditures and staffing.
• Ensure compliance with billing and insurance guidelines.
• Develop and maintain practice budgets.
• Provide explanations for budget-to-actual variances and take corrective actions as needed.
• Operational Efficiency:
• Develop and implement policies and procedures.
• Monitor Key Performance Indicators (KPIs) and make improvements as necessary.
• Maintain inventory and supplies necessary for operations.
• Human Resource Management:
• Recruit, interview, select, and hire personnel.
• Provide training, coaching, and development for office staff.
• Manage payroll and leave requests.
• Quality Assurance:
• Ensure compliance with state regulations.
• Participate in designated programs and initiatives.
• Review patient satisfaction results and implement improvements.
• Customer Experience:
• Act as a liaison between office personnel, patients, and external parties.
• Maintain good relations with the community and outside medical professionals.
• Develop outstanding communication skills.
  

Qualifications

• Bachelor's degree required; related experience may be considered.
• 3-5 years supervisory experience in a medical practice or ambulatory setting.
• Solid knowledge of billing and health insurance guidelines.
• Proficiency in electronic medical records and billing systems.
  
  

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Professional development opportunities and ongoing training.
• Supportive and collaborative work environment.
  
  

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