Medical Office Front Desk Specialist – Full-Time, Day Shift

Atlantic Health; Summit (NJ); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Prescription coverage

403(b) retirement plan

PTO & Paid Sick Leave

Tuition Assistance

Employee wellness programs

Job summary

Atlantic Health is seeking a Medical Office Associate I for AMG Neurology in Summit, NJ. You will act as the front desk receptionist and support a busy neurology practice with patient check-in, scheduling, and general administrative duties.

Responsibilities include collecting case histories, updating records, verifying insurance, and assisting billing. The role requires strong confidentiality and excellent customer service in a clinical setting.

Qualifications

• Required: High School Diploma or equivalent.
• Preferred: Associates degree in Medical Office Management, Business, or related field.
• 3+ year of experience in a medical office environment or relevant area.
• 2+ years' administrative experience.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Works with the highest confidentiality and abides by HIPAA compliance.

Education

High School Diploma or equivalent

Associates degree in Medical Office Management, Business, or related field

3+ year of experience in a medical office environment or relevant area

2+ years' administrative experience

Job description

Atlantic Health is seeking a Medical Office Associate I for AMG Neurology in Summit, NJ. You will act as the front desk receptionist and support a busy neurology practice with patient check-in, scheduling, and general administrative duties.

Responsibilities include collecting case histories, updating records, verifying insurance, and assisting billing. The role requires strong confidentiality and excellent customer service in a clinical setting.