Patient Services Concierge & Scheduler

Summit Health Management; Michigan; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k savings plan

FSA benefits

Job summary

Summit Health Management is seeking aPatient Service Representative to greet patients, manage registration, and support daily administrative processes. You will handle scheduling, verify insurance, collect payments, and maintain accurate patient records in a fast-paced, physician-led environment.

Join a network that emphasizes accessible, connected care across multiple sites and programs. Prior experience with EHR systems and billing workflows will help you succeed in this role.

Qualifications

• High School Graduate or GED required; English communication essential.
• Experience as Patient Service Representative or Medical Receptionist preferred.
• Knowledge of medical office terminology preferred.

Responsibilities

• Greet visitors and direct them to appropriate personnel.
• Maintain efficient patient flow during registration and deliver excellent service.
• Answer phones promptly and route calls with proper etiquette.

Skills

Customer service

Telephone etiquette

Patient registration

Billing reconciliation

HIPAA knowledge

Education

High School Diploma

Tools

EHR systems

Practice Management

Billing software

Job description

Summit Health Management is seeking aPatient Service Representative to greet patients, manage registration, and support daily administrative processes. You will handle scheduling, verify insurance, collect payments, and maintain accurate patient records in a fast-paced, physician-led environment.

Join a network that emphasizes accessible, connected care across multiple sites and programs. Prior experience with EHR systems and billing workflows will help you succeed in this role.