Medical Office Front Desk Specialist

Northern Arizona Healthcare; Cottonwood (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free health insurance for employees

Wellness program

HSA and FSA accounts available

Employee discounts program

Job summary

Northern Arizona Healthcare is hiring a Medical Office Receptionist to manage front-desk duties, handle calls, and support scheduling and billing processes. The role requires maintaining confidentiality and coordinating with staff, providers, and patients to ensure smooth operations.

Experience in a medical setting and proficiency with scheduling systems are preferred, with a focus on professional service and effective communication across departments.

Qualifications

• Two years minimum in medical or comparable field.
• Minimum two years of customer service experience.
• Experience with Dimensions, Lawson, Halogen, Midas, and MS Office preferred.

Responsibilities

• Answers multi-line telephones and handles clerical tasks.
• Maintains scheduling records and departmental communications.
• Trains orients staff on front office responsibilities.
• Ensures confidentiality and smooth office operations.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Associate's Degree

Tools

Dimensions

Lawson

Halogen

Midas

Microsoft Office Suite

Job description

Northern Arizona Healthcare is hiring a Medical Office Receptionist to manage front-desk duties, handle calls, and support scheduling and billing processes. The role requires maintaining confidentiality and coordinating with staff, providers, and patients to ensure smooth operations.

Experience in a medical setting and proficiency with scheduling systems are preferred, with a focus on professional service and effective communication across departments.