Medical Office Front Desk & Scheduling Coordinator

Orlando Health, Inc.; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Health, dental, vision coverage

Employer retirement match (up to 5%)

Parental leave & PTO

Job summary

The Front Office Assistant at Orlando Health in Tampa supports ambulatory/physician office operations, handling patient registration, telephone coverage, appointment scheduling, and referrals under supervision.

This role requires a High School graduate, typing around 30 wpm, ICD & CPT knowledge, and about two years of medical-office experience; the position is based at 14547 Bruce B Downs Blvd, with potential travel to Wiregrass and Carrollwood locations.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing speed 30 wpm

ICD CPT knowledge

Education

High School diploma or equivalent

Job description

The Front Office Assistant at Orlando Health in Tampa supports ambulatory/physician office operations, handling patient registration, telephone coverage, appointment scheduling, and referrals under supervision.

This role requires a High School graduate, typing around 30 wpm, ICD & CPT knowledge, and about two years of medical-office experience; the position is based at 14547 Bruce B Downs Blvd, with potential travel to Wiregrass and Carrollwood locations.