Medical Office Front Desk & Admin Specialist (On-Site)

Summit Medical Group; Lenoir City (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Tennessee Eye Care - Lenoir City, a division of Summit Medical Group, is seeking a Multi-Duty Receptionist for a full-time, on-site role in Lenoir City, TN. The position involves greeting patients, managing registrations, scheduling, and handling calls to support smooth daily operations.

The role requires a High School Diploma or equivalent and up to one year of medical office experience, with a strong focus on customer service and teamwork within a healthcare setting.

Qualifications

• High School Diploma or equivalent required.
• Prefer one year of medical office experience.
• Strong customer service and confidentiality awareness.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Check-in patients, verify and update information in the medical records system, perform registration, and collect copays as appropriate.
• Assist patients with ambulatory needs and maintain scheduling policies.
• Handle phone calls (appointment confirmations, referrals, pre-certifications, etc.).
• Maintain confidentiality and comply with corporate policies; participate in site quality initiatives.
• Assist with charge entry and coding issues when requested; attend meetings as required.

Skills

Patient greeting

Registration

Scheduling

Phone handling

Medical records management

Confidentiality

Team collaboration

Education

High School Diploma or equivalent

Job description

Tennessee Eye Care - Lenoir City, a division of Summit Medical Group, is seeking a Multi-Duty Receptionist for a full-time, on-site role in Lenoir City, TN. The position involves greeting patients, managing registrations, scheduling, and handling calls to support smooth daily operations.

The role requires a High School Diploma or equivalent and up to one year of medical office experience, with a strong focus on customer service and teamwork within a healthcare setting.