Medical Office Coordinator

ENVISION MINDCARE LLC; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

ENVISION MINDCARE LLC seeks a Medical Office Coordinator to oversee daily administrative operations in a healthcare setting. You will support staff, coordinate patient services, and maintain organized records to ensure high-quality patient care.

The role emphasizes managing front office workflow, supervising reception staff, and handling insurance verification and billing while upholding HIPAA standards. This position may grow toward office management responsibilities.

Qualifications

• Experience in medical office administration and staff supervision.
• Knowledge of medical terminology and office procedures.
• Familiarity with medical billing and HIPAA compliance.

Responsibilities

• Manage daily front office operations and ensure smooth workflow.
• Supervise reception and administrative staff.
• Coordinate patient scheduling and optimize appointment flow.
• Handle patient inquiries and service issues professionally.
• Verify insurance, billing processes, and patient accounts.
• Maintain medical records and ensure proper documentation.
• Assist with staff training and scheduling.
• Communicate with providers to ensure efficient patient care.
• Assist with billing documentation and insurance reimbursement.
• Answer phones, take messages, and direct inquiries.
• Schedule, confirm, and reschedule patient appointments.

Skills

Leadership

Communication

Organization

Bilingual (preferred)

Education

High school diploma or equivalent

Associate or bachelor’s degree (preferred)

Tools

EHR/EMR systems

Job description

Job Description

Position Summary: The Medical Office Coordinator oversees the daily administrative operations of a healthcare facility. This role ensures efficient office workflow, supports staff, coordinates patient services, and maintains high standards of organization and patient care.

Key Responsibilities

• Manage daily front office operations and ensure smooth workflow
• Supervise and support reception and administrative staff
• Coordinate patient scheduling and optimize appointment flow
• Handle patient inquiries, concerns, and service issues professionally
• Verify insurance, billing processes, and patient accounts
• Maintain accurate medical records and ensure proper documentation
• Ensure compliance with healthcare regulations, including HIPAA
• Assist with staff training, scheduling, and performance support
• Communicate with healthcare providers to ensure efficient patient care
• Assist providers and patients with billing related documentation and insurance reimbursement processes
• Answer phone calls, take messages, and direct inquiries appropriately
• Schedule, confirm, and reschedule patient appointments
• Verify patient information, insurance details, and update recordsPotentially grow into Office or Assistance Practice Manager

Qualifications

• High school diploma or equivalent (required); associate or bachelor’s degree (preferred)
• Previous experience in a medical office or healthcare administration
• Experience in a supervisory or leadership role (preferred)
• Knowledge of medical terminology and office procedures
• Familiarity with EHR/EMR systems and medical billing
• Strong leadership, communication, and organizational skills
• Bilingual preferred