Medical Office Concierge: Flexible Schedule & Benefits

American Family Care Hilltop; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Flexible scheduling

Great small business work environment

Job summary

A healthcare provider in Virginia Beach is seeking a staff member to oversee patient check-in/check-out responsibilities, verifying insurance, collecting payments, and maintaining patient records. Ideal candidates should be high school graduates with clerical experience and possess strong customer service skills. Basic computer knowledge and attention to detail are essential. Experience in a medical setting is preferred. This role offers a chance to work in a flexible environment focusing on positive patient relations.

Qualifications

• High School diploma or equivalent required.
• Previous medical clerical experience preferred.
• Must have a clear and articulate phone manner.

Responsibilities

• Prepare clinic for opening and review facility each day.
• Greet patients and obtain copies of insurance and identification.
• Register patients and verify insurance timely.
• Collect and process patient payments and address billing issues.
• Provide excellent customer service to patients.

Skills

Positive customer service skills

Accuracy and detail orientation

Basic computer knowledge

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

A healthcare provider in Virginia Beach is seeking a staff member to oversee patient check-in/check-out responsibilities, verifying insurance, collecting payments, and maintaining patient records. Ideal candidates should be high school graduates with clerical experience and possess strong customer service skills. Basic computer knowledge and attention to detail are essential. Experience in a medical setting is preferred. This role offers a chance to work in a flexible environment focusing on positive patient relations.