Medical Office Clerk & Patient Services Specialist

Brown-University-Health-1; Providence (RI); On-site; USD 25,000 - 36,000; Part time

Job summary

The Miriam Hospital in Providence, Rhode Island is seeking a part-time clerical assistant to support patient services. Under supervision, you will perform data entry, filing, appointment scheduling and telephone support while maintaining patient confidentiality and adhering to organizational values.

This role emphasizes accurate data entry, record management and responsive customer service in a busy hospital environment with a 4-hour daily schedule (M-F 12-4 pm).

Qualifications

• Keyboard and data entry knowledge required.
• Knowledge of medical terminology preferred.
• Three months of on the job experience in the office environment.

Responsibilities

• Assists patients, visitors and other customers in person or via the telephone system.
• May perform data entry regarding admissions, discharges and transfers according to established procedures.
• May type correspondence or other documents to support department needs.
• Provide telephone support for department areas when required.
• Take and relay messages and give limited factual information.
• May operate a single or multi-line telephone.
• Answer telephone responding to routine questions and requests, referring other requests to appropriate personnel or record message.
• File all records in the appropriate location.
• Book appointments for patients or maintain supervisor calendar.
• Assist department clerical staff in various duties to avoid backlogs.
• Perform other related clerical duties as assigned.

Skills

Data entry

Keyboarding

Medical terminology

Telephone support

Education

High school diploma

Job description

The Miriam Hospital in Providence, Rhode Island is seeking a part-time clerical assistant to support patient services. Under supervision, you will perform data entry, filing, appointment scheduling and telephone support while maintaining patient confidentiality and adhering to organizational values.

This role emphasizes accurate data entry, record management and responsive customer service in a busy hospital environment with a 4-hour daily schedule (M-F 12-4 pm).