Medical Office Clerk - Patient Registration & Scheduling

Resolution Think LLC.; Portsmouth (VA); On-site; USD 34,000 - 42,000; Full time

Job summary

Resolution Think LLC seeks a Medical Office Clerk to support the Internal Medicine Department at Portsmouth Naval Medical Center, VA. Responsibilities include patient registration, scheduling, record updates, and HIPAA compliance.

The role requires strong administrative experience in a medical setting, familiarity with medical terminology, and a 50 WPM typing speed. On-site duties in Portsmouth, VA, with standard weekday hours.

Qualifications

• High School Diploma or GED is required.
• Minimum 12 months administrative experience in medical practice or clinical setting.
• Knowledge of medical terminology required.
• Typing speed of at least 50 WPM.

Responsibilities

• Support patient care by performing registration and check-in/out.
• Schedule appointments and confirm patient visits.
• Update patient medical records and maintain HIPAA privacy.
• Greet patients, visitors, and staff, serving as information receptionist.
• Use MHSGENESIS and other databases to support patient care.
• Remind patients of upcoming appointments by phone.
• Screen incoming calls and route to appropriate staff.
• Coordinate patient flow through the department.
• Maintain records of examinations performed.

Skills

Administrative experience

HIPAA compliance

Scheduling

Patient registration

Communication

Education

High School Diploma or GED

Tools

MHSGENESIS

MTF scheduling system

Job description

Resolution Think LLC seeks a Medical Office Clerk to support the Internal Medicine Department at Portsmouth Naval Medical Center, VA. Responsibilities include patient registration, scheduling, record updates, and HIPAA compliance.

The role requires strong administrative experience in a medical setting, familiarity with medical terminology, and a 50 WPM typing speed. On-site duties in Portsmouth, VA, with standard weekday hours.