Medical Office & Billing Floater

Mental Health Resource Center, Inc.; Jacksonville (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Life insurance

Disability insurance

403(b) savings plan

Paid time off

Paid holidays

Flexible spending account

Employee assistance program

Job summary

Mental Health Resource Center, Inc. is seeking an Office Assistant‑Floater to support its Jacksonville area business team. You will provide administrative support, manage data entry in patient systems, and assist with intake interviews for both outpatient and inpatient services.

The role requires strong time-management and adaptability within a dynamic team atmosphere, with equal opportunity employment in a health care setting.

Qualifications

• High school diploma or equivalent required with at least 1 year of general office experience.
• Proficiency with Microsoft Office and internet usage expected.
• Ability to use a multi-line phone and paging system with courteous communication.
• Comfort with data entry in patient information systems and confidentiality policies.

Responsibilities

• Provide administrative and clerical support across departments and locations.
• Enter data for services, payments, appointments, registrations, and enrollments.
• Conduct intake interviews for outpatient and inpatient departments.
• Process insurance claims and perform payment/denial follow-up.
• Assist with sliding fee applications and insurance verifications.
• Handle bank deposits and liaison with accounting for receipts.
• Maintain confidentiality per internal and external policies.

Skills

Multi-line phone handling

Microsoft Office

Customer service

Data entry

Confidentiality

Education

High School diploma or equivalent

Tools

Billing software

Electronic health records system

Job description

Mental Health Resource Center, Inc. is seeking an Office Assistant‑Floater to support its Jacksonville area business team. You will provide administrative support, manage data entry in patient systems, and assist with intake interviews for both outpatient and inpatient services.

The role requires strong time-management and adaptability within a dynamic team atmosphere, with equal opportunity employment in a health care setting.