Medical Office Assistant - South

Honeycomb Management Group LLC; Memphis (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Honeycomb Management Group seeks a Medical Office Assistant (MOA) to support healthcare providers in Memphis, TN. The position emphasizes patient-centered care, records management, and strong confidentiality practices within a collaborative team.

Responsibilities include greeting patients, verifying information, scheduling in the EMR system, and maintaining insurance data while ensuring compliance with OSHA and local regulations. Five years of MOA experience is required or preferred.

Qualifications

• Minimum five years of Medical Office experience.
• Certified Medical Office Assistant preferred.
• Ability to proficiently operate computer-related tasks and office software.

Responsibilities

• Review and prepare medical records for patient exams.
• Greet and check-in patients; verify patient information.
• Schedule patient appointments in EMR; maintain accurate records.
• Obtain and update patient insurance information.
• Maintain confidentiality per HIPAA and regulatory guidelines.
• Provide clinical support at other site locations as needed.

Skills

Medical Office Experience

Certified Medical Office Assistant

Office Software Proficiency

Education

High School Diploma or Equivalent

Tools

EMR System

Job description

Honeycomb Management Group is a ManagedServices Organization and manages primary care practices and specialty carepractices with multiple locations in Memphis, Tennessee and Mississippi.

Join us toadvance your healthcare career by providing compassionate patient-centered carethat transforms lives. We are committed to supporting your professional growththrough a collaborative work environment dedicated to excellence.

The MedicalOffice Assistant (MOA) plays a critical role in assisting healthcareproviders with direct patient care.

Thisposition requires a minimum of five (5) years of experience. Qualifiedcandidates must possess strong knowledge of medical terminology, communicationskills, organizational skills, and a patient-focused attitude.

Duties and Responsibilities:

• Reviews and prepares medical records to ensurecompleteness prior to patient exam, obtaining missing documentation. Documents clinic visit, in EMR system.
• Greet patients, check-in patients, verify andvalidate patient information.
• Performs clerical duties and completes work lists,and other administrative duties during admin-time.
• Schedule patient appointments in EMR system,ensuring patient information is accurate and patient is scheduled asrequired, per provider scheduling procedures.
• Obtains, verifies, and updates patient insuranceinformation.
• Requests, locates, sends, receives and maintainsoffice/department and patient records.
• Exhibits an excellent and high degree of courtesy,tact, and poise when interacting with patients, families, and otherhealthcare professionals.
• Ensure patients complete registration forms andother required forms at check-in.
• Ensures compliance with legal issues including butnot limited to patient confidentiality and risk management; ensurescompliance with OSHA, federal, state and local regulations.
• Adjusts to fluctuating peaks in patient flow,acuity, and other operational demands while maintaining quality workflowprocedures and metrics.
• Provide Medical Office Assistant clinical support for other sitelocations as needed.
• Maintain patient confidentiality in compliancewith HIPPA guidelines.
• Performs other duties as required.

Minimum Qualifications:

• High school or equivalent (Required)
• Five (5) years of Medical Office experience(Required)
• Certified Medical Office Assistant (Preferred)
• Ability to proficiently operate and performcomputer-related tasks with specific office equipment and softwareapplications (Required)
• Must possess andmaintain a valid driver’s license

Physical Requirements:

Thephysical activities of this position may include climbing, pushing, standing,hearing, walking, reaching, grasping, kneeling, stooping, and repetitivemotion. Must have good balance and coordination. The physical requirements ofthis position are medium work - exerting up to 50 lbs. of force occasionallyand/or up to 25 lbs. of force frequently. The MOA is required to haveclose visual acuity including color, depth perception, and field of vision toperform an activity, such as assessing patients, and analyzing data andfigures; transcribing; viewing a computer terminal; or extensive reading.Frequent invasive and non-invasive patient contact.

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance