Medical Office Assistant: Scheduling, Billing & Support

Virtua Health; Maple (WV); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

Virtua Health in Maple, West Virginia is seeking a Medical Office Assistant to support patient traffic and administrative tasks in a busy clinic setting. The role covers verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system.

The position also involves collecting co-pays, completing pre-certifications as needed, and assisting with referrals.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua Health in Maple, West Virginia is seeking a Medical Office Assistant to support patient traffic and administrative tasks in a busy clinic setting. The role covers verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system.

The position also involves collecting co-pays, completing pre-certifications as needed, and assisting with referrals.