Medical Office Assistant: Scheduling, Billing & Front Desk

Virtua; Egg Harbor Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical and prescription insurance

Dental insurance

Vision insurance

Health FSA / Dependent Care FSA

403(b)

Paid time off

Paid sick leave

Short-term disability

Long-term disability (optional)

Life insurance

AD&D insurance

Tuition assistance

Employee assistance program (counselor

Job summary

Virtua is seeking a dedicated Medical Office Assistant in Egg Harbor, NJ. The role involves verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system.

You will collect co-pays, perform pre-certifications, and handle referrals as required. The position includes training junior staff and serving as an office resource at multiple sites.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua is seeking a dedicated Medical Office Assistant in Egg Harbor, NJ. The role involves verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system.

You will collect co-pays, perform pre-certifications, and handle referrals as required. The position includes training junior staff and serving as an office resource at multiple sites.